3-years old ehci usb hardware not recognized

[Georg Hooss]

I am running Ubuntu 7.10 on a P4 laptop from summer 2004.
USB 2.0 devices as DVB-T and -S boxes and a 500GB harddisk did work
 at high speed (up to > 20 MByte/sec) until last autumn, using openSUSE.

By now, all these devices do not work any more (or rather,
 the hard disk runs only at "full speed", which is too slow for video).
One might suspect a hardware failure.

But I have two identical machines with very much the same problem,
 and they both report about the same diagnostic output, see below
(apparently, only UHCIs are found. /dev/sdb1 is the external harddisk).

The machine is a Gericom Hummer Force 3080U, purchased in 2004.
I know they don't have a good reputation, but in terms of performance
 and display resolution (1600x1200) i have been very satisfied...

Thanks for looking into this.
So... Here comes the info:

kurt@wesslow:~$ mount
 /dev/sda5 on / type ext3 (rw,errors=remount-ro)
 proc on /proc type proc (rw,noexec,nosuid,nodev)
 /sys on /sys type sysfs (rw,noexec,nosuid,nodev)
 varrun on /var/run type tmpfs (rw,noexec,nosuid,nodev,mode=0755)
 varlock on /var/lock type tmpfs (rw,noexec,nosuid,nodev,mode=1777)
 udev on /dev type tmpfs (rw,mode=0755)
 devshm on /dev/shm type tmpfs (rw)
 devpts on /dev/pts type devpts (rw,gid=5,mode=620)
 lrm on /lib/modules/2.6.22-14-generic/volatile type tmpfs (rw)
 /dev/sda6 on /home type ext3 (rw)
 securityfs on /sys/kernel/security type securityfs (rw)
 binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev)
 /dev/sdb1 on /media/disk type ext3 (rw,nosuid,nodev,data=ordered)
 kurt@wesslow:~$
 kurt@wesslow:~$
 kurt@wesslow:~$
 kurt@wesslow:~$ su
 Password:
 root@wesslow:/home/kurt# hdparm -t /dev/sdb
/dev/sdb:
  Timing buffered disk reads: 4 MB in 3.85 seconds = 1.04 MB/sec
 root@wesslow:/home/kurt# hdparm -t /dev/sdb
/dev/sdb:
  Timing buffered disk reads: 4 MB in 3.81 seconds = 1.05 MB/sec
 root@wesslow:/home/kurt# hdparm -t /dev/sdb
/dev/sdb:
  Timing buffered disk reads: 4 MB in 3.80 seconds = 1.05 MB/sec
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt# lsusb
 Bus 003 Device 002: ID 03f0:6104 Hewlett-Packard DeskJet 5650c
 Bus 003 Device 001: ID 0000:0000
 Bus 002 Device 002: ID 0917:0213 SmartDisk Corp.
 Bus 002 Device 001: ID 0000:0000
 Bus 001 Device 002: ID 046d:c016 Logitech, Inc. M-UV69a Optical Wheel Mouse
 Bus 001 Device 001: ID 0000:0000
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt# lspci | grep -i usb
 00:1d.0 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #1 (rev 02)
 00:1d.1 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #2 (rev 02)
 00:1d.2 USB Controller: Intel Corporation 82801EB/ER (ICH5/ICH5R) USB UHCI Controller #3 (rev 02)
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt# dmesg | grep -i usb
 [ 19.496879] usbcore: registered new interface driver usbfs
 [ 19.496910] usbcore: registered new interface driver hub
 [ 19.496939] usbcore: registered new device driver usb
 [ 19.497788] USB Universal Host Controller Interface driver v3.0
 [ 19.498062] uhci_hcd 0000:00:1d.0: new USB bus registered, assigned bus number 1
 [ 19.498232] usb usb1: configuration #1 chosen from 1 choice
 [ 19.498263] hub 1-0:1.0: USB hub found
 [ 19.599837] uhci_hcd 0000:00:1d.1: new USB bus registered, assigned bus number 2
 [ 19.599981] usb usb2: configuration #1 chosen from 1 choice
 [ 19.600017] hub 2-0:1.0: USB hub found
 [ 19.703692] uhci_hcd 0000:00:1d.2: new USB bus registered, assigned bus number 3
 [ 19.703857] usb usb3: configuration #1 chosen from 1 choice
 [ 19.703892] hub 3-0:1.0: USB hub found
 [ 19.839380] usb 1-1: new low speed USB device using uhci_hcd and address 2
 [ 20.014700] usb 1-1: configuration #1 chosen from 1 choice
 [ 20.254985] usb 3-1: new full speed USB device using uhci_hcd and address 2
 [ 20.434105] usb 3-1: configuration #1 chosen from 1 choice
 [ 20.437755] usbcore: registered new interface driver hiddev
 [ 20.450374] input: Logitech Optical USB Mouse as /class/input/input2
 [ 20.450401] input: USB HID v1.10 Mouse [Logitech Optical USB Mouse] on usb-0000:00:1d.0-1
 [ 20.450421] usbcore: registered new interface driver usbhid
 [ 20.450425] /build/buildd/linux-source-2.6.22-2.6.22/drivers/hid/usbhid/hid-core.c: v2.6:USB HID core driver
 [ 33.146834] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: usblp0: USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x03F0 pid 0x6104
 [ 33.146854] usbcore: registered new interface driver usblp
 [ 33.146858] /build/buildd/linux-source-2.6.22-2.6.22/drivers/usb/class/usblp.c: v0.13: USB Printer Device Class driver
 [ 221.966638] usb 2-2: new full speed USB device using uhci_hcd and address 2
 [ 222.134563] usb 2-2: configuration #1 chosen from 1 choice
 [ 222.242501] usbcore: registered new interface driver libusual
 [ 222.310538] Initializing USB Mass Storage driver...
 [ 222.310879] scsi2 : SCSI emulation for USB Mass Storage devices
 [ 222.311110] usb-storage: device found at 2
 [ 222.311114] usb-storage: waiting for device to settle before scanning
 [ 222.311435] usbcore: registered new interface driver usb-storage
 [ 222.311607] USB Mass Storage support registered.
 [ 227.307085] usb-storage: device scan complete
 root@wesslow:/home/kurt#
 root@wesslow:/home/kurt# exit
 exit
 kurt@wesslow:~$

[Georg Hooss (hooss)]

By the way, I use it with KDE, so I guess it should be "Kubuntu 7.10", sorry.

[Georg Hooss (hooss)]

One more detail: manually loading the ehci_hcd did not help at all.

[Georg Hooss (hooss)]

ping... hallo?

[Georg Hooss (hooss)]

meanwhile, i am afraid i have reasons to believe it *is* a hardware failure rather than a bug in ubuntu. sorry.

[Launchpad Janitor (janitor)]

Beginning with the Hardy Heron 8.04 development cycle, all open Ubuntu kernel bugs need to be reported against the "linux" kernel package. We are automatically migrating this bug to the new "linux" package. However, development has already began for the upcoming Intrepid Ibex 8.10 release. It would be helpful if you could test the upcoming release and verify if this is still an issue - http://www.ubuntu.com/testing . If the issue still exists, please update this report by changing the Status of the "linux" task from "Incomplete" to "New". We appreciate your patience and understanding as we make this transition. Thanks!

[Leann Ogasawara (leannogasawara)]

The Ubuntu Kernel Team is planning to move to the 2.6.27 kernel for the upcoming Intrepid Ibex 8.10 release. As a result, the kernel team would appreciate it if you could please test this newer 2.6.27 Ubuntu kernel. There are one of two ways you should be able to test:

1) If you are comfortable installing packages on your own, the linux-image-2.6.27-* package is currently available for you to install and test.

--or--

2) The upcoming Alpha5 for Intrepid Ibex 8.10 will contain this newer 2.6.27 Ubuntu kernel. Alpha5 is set to be released Thursday Sept 4. Please watch http://www.ubuntu.com/testing for Alpha5 to be announced. You should then be able to test via a LiveCD.

Please let us know immediately if this newer 2.6.27 kernel resolves the bug reported here or if the issue remains. More importantly, please open a new bug report for each new bug/regression introduced by the 2.6.27 kernel and tag the bug report with 'linux-2.6.27'. Also, please specifically note if the issue does or does not appear in the 2.6.26 kernel. Thanks again, we really appreicate your help and feedback.

[zpon (zpon-dk)]

I have used the night updating my ubuntu install (update-manager -d), but sadly the problem is still a problem. I just moved about 1gb file to my usb pen, and the speed started at 8 mb/sec and ended at 1.5 mb/sec. The usb pen is a Kingston DataTravler 100 8GB. The computer is a ThinkPad T61.

$ lspci | grep -i usb
00:1a.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 03)
00:1a.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 03)
00:1a.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 03)
00:1d.0 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 03)
00:1d.1 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 03)
00:1d.2 USB Controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 03)
00:1d.7 USB Controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 03)

[Leann Ogasawara (leannogasawara)]

Since Georg, the original bug reporter, has commented that this is likely a hardware issue, I'm closing this report.

@zpon, if you are still experiencing issues, please test the latest pre-release of Jaunty and open a new report if necessary. http://cdimage.ubuntu.com/releases/jaunty/alpha-2/ . Thanks.

[Georg Hooss (hooss)]

O.K. thanks for notification.
Georg

Am Saturday 10 January 2009 02:09:36 schrieb Leann Ogasawara:
> Since Georg, the original bug reporter, has commented that this is
> likely a hardware issue, I'm closing this report.
>
> @zpon, if you are still experiencing issues, please test the latest pre-
> release of Jaunty and open a new report if necessary.
> http://cdimage.ubuntu.com/releases/jaunty/alpha-2/ . Thanks.
>
> ** Changed in: linux (Ubuntu)
> Status: Incomplete => Invalid

--
dr. kurt georg hooss
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[phone]
www.schoepfung-und-wandel.de

[kalyani (kalyani-kollimarla)]

USB 2.0 - notebook has 4 USB 2.0 ports - modprobe usb-ehci causes
 loading USB and kernel finds USB ports, but when I plug in mouse or BT
 adapter or harddrive into usb ports, those are not recognized anymore.
 When I load usb-uhci all works fine can anybody tell me the reason

[kalyani (kalyani-kollimarla)]

how to find the USB root hub is having the transaction translator built in or not