System Upgrade from Bionic to Focal not possible

Bug #1921694 reported by Andreas Fingas
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-release-upgrader (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

When trying to upgrade the release from bionic beaver to Focal I always get the error message that a critical error has occurred. Removing all Launchpad PPAs did not help.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.42
ProcVersionSignature: Ubuntu 5.4.0-70.78~18.04.1-generic 5.4.94
Uname: Linux 5.4.0-70-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.23
Architecture: amd64
CrashDB: ubuntu
Date: Mon Mar 29 10:10:23 2021
InstallationDate: Installed on 2019-09-22 (553 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to bionic on 2021-03-29 (0 days ago)
VarLogDistupgradeTermlog:

Revision history for this message
Andreas Fingas (afingas) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

The error message would have suggested using `ppa-purge` to remove all 3rd party packages and not just the PPA sources; I looked and I can see 3rd party packages conflicting with the Ubuntu packages (eg. package(s) from https://launchpad.net/~oibaf/+ppa-packages but that may not be all)

I've marked this as incomplete; as I found evidence of 3rd party (PPA) packages. If you believe I'm in error, please leave a comment, and change the status back to "New"

Changed in ubuntu-release-upgrader (Ubuntu):
status: New → Incomplete
Revision history for this message
Brian Murray (brian-murray) wrote :

Reviewing the files from your upgrade attempt you seem to have enabled a PPA that provides Xorg packages. This will prevent the upgrade as that PPA contains package version numbers greater than the release to which you are upgrading. You can revert the PPA by installing the ppa-purge package from the official Ubuntu archive and then running 'sudo ppa-purge ppa:oibaf/graphics-drivers'. After that you can try upgrading again and if it still fails open a new bug report. Thanks and good luck!

Changed in ubuntu-release-upgrader (Ubuntu):
status: Incomplete → Invalid
tags: added: ppa xorg-oibaf-ppa
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