Nextcloud Desktop requires login every time it starts

Bug #1921267 reported by Lucy Llewellyn
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
nextcloud-desktop (Ubuntu)
Expired
Low
Unassigned

Bug Description

Nextcloud Desktop does not save the user credential. Instead every time you launch the app it requires you to login again.

Steps to reproduce:

1. Install nextcloud-desktop
2. Launch and login to your nextcloud instance
3. Close the app
4. Relaunch the app and notice you need to login again
5. Repeat steps 3 and 4 ad infinitum

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: nextcloud-desktop 3.1.1-1
ProcVersionSignature: Ubuntu 5.11.0-11.12-generic 5.11.0
Uname: Linux 5.11.0-11-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu60
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Mar 24 20:38:04 2021
InstallationDate: Installed on 2020-07-16 (251 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: nextcloud-desktop
UpgradeStatus: Upgraded to hirsute on 2021-02-21 (31 days ago)

Revision history for this message
Lucy Llewellyn (lucyllewy) wrote :
tags: added: champagne
Revision history for this message
Lucy Llewellyn (lucyllewy) wrote :

This might be specific to the Nextcloud server Snap package.

Revision history for this message
Lucy Llewellyn (lucyllewy) wrote :

I've had at least one report that indicates that this might be specific to my installation, and not a bug here.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Could you include the 'journalctl -b 0' log from a session having the issue?

Changed in nextcloud-desktop (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for nextcloud-desktop (Ubuntu) because there has been no activity for 60 days.]

Changed in nextcloud-desktop (Ubuntu):
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.