curbside hours

Bug #1920189 reported by Dawn Dale
64
This bug affects 14 people
Affects Status Importance Assigned to Milestone
Evergreen
Confirmed
Wishlist
Unassigned

Bug Description

We would like to be able to set curbside hours within our open hours. For example the library is open from 10 a.m. to 7 p.m. but we only want to do curbside from 11 a.m. to 4 p.m.

Tags: curbside
Revision history for this message
Shula Link (slink-g) wrote :

Yes, this would be an excellent feature - our branches that offer curbside don't even offer it every day that we're open due to staffing, and only for a portion of our open hours.

Revision history for this message
John Amundson (jamundson) wrote :

Agreed.

Also related: LP Bug #1396764.

In general, the Open Hours interface should be more robust to account for a variety of schedules.

Changed in evergreen:
status: New → Confirmed
Changed in evergreen:
importance: Undecided → Wishlist
Revision history for this message
Jeremiah Miller (jeremym-t) wrote :

Basically, until curbside hours can be adjusted separately from "hours of operation", one is forced to just change the open hours to whatever your curbside hours are. (So patrons can't make appointments outside of actual curbside hours.)

There is a fun side effect to this... if one doesn't offer curbside pickup every day, you have to set the hours for non-curbside days to closed.

But now you have to take note of your "Charge fines on overdue circulations when closed" settings. If you don't charge overdue fines on closed days... now you're not charging them on non-curbside days either. So you're forced to choose between:

1. Having at least some curbside hours on every "open" day.
2. Having some non-curbside days, while accepting there will be no fines for those days.
3. Having some non-curbside days, but change that setting... and start to charge fines even on actually-closed days, too.

What we really want is for curbside hours to have nothing to do with "open" hours. Because in reality, they can be very different. Especially if one of the main points of curbside is to be able to offer some form of service when you are *not* open, *because* you are not open. (Even if your hours of operation say you are. Really... hours of operation, open to the public hours, and curbside service hours are all potentially different things.)

tags: removed: wishlist
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