[nvidia] After update display resolution is only 640X480

Bug #1919364 reported by Michael Ehrlich
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.8 (Ubuntu)
New
High
Unassigned
nvidia-graphics-drivers-460 (Ubuntu)
New
High
Unassigned

Bug Description

After a normal software update, the display is no longer recognized. Only resolution offered is 640X480. I think the update did something to the nvidia 460 driver. Tried using the 450 driver, no change. tried going back to 460, no change. I had a very stable systen before update.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-45.51~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 16 15:06:34 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 460.39, 5.8.0-45-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
 virtualbox, 6.1.16, 5.8.0-44-generic, x86_64: installed
 virtualbox, 6.1.16, 5.8.0-45-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GK107 [GeForce GTX 650] [10de:0fc6] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd GK107 [GeForce GTX 650] [1458:3553]
InstallationDate: Installed on 2021-03-10 (5 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: EVGA nForce 750i SLI
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-45-generic root=UUID=9b77a61d-c8f0-4c51-b296-effe2aed6eca ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/24/2009
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: 6.00 PG
dmi.board.name: nForce 750i SLI
dmi.board.vendor: EVGA
dmi.board.version: 1
dmi.chassis.asset.tag: Unknow
dmi.chassis.type: 3
dmi.chassis.vendor: EVGA
dmi.chassis.version: nForce 750i SLI
dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd11/24/2009:svnEVGA:pnnForce750iSLI:pvr1:rvnEVGA:rnnForce750iSLI:rvr1:cvnEVGA:ct3:cvrnForce750iSLI:
dmi.product.name: nForce 750i SLI
dmi.product.version: 1
dmi.sys.vendor: EVGA
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Michael Ehrlich (mdehrlich) wrote :
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

It sounds like the Nvidia driver is not happy with the new kernel.

Please try booting an older kernel or forcefully reinstalling the Nvidia kernel driver:

  sudo apt install --reinstall nvidia-dkms-460

and then reboot.

You can also find other kernels to test at https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D

affects: xorg (Ubuntu) → linux-hwe-5.8 (Ubuntu)
Changed in linux-hwe-5.8 (Ubuntu):
importance: Undecided → High
Changed in nvidia-graphics-drivers-460 (Ubuntu):
importance: Undecided → High
summary: - After update display resolution is only 640X480
+ [nvidia] After update display resolution is only 640X480
tags: added: nvidia regression-update
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Let's track this is bug 1919285 because it seems pretty similar.

tags: added: 5.8-gfx
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