ch341 USB-Serial converter only receives, does not send

Bug #1919051 reported by Luzemário
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

This device works flawlessly on Windows XP with native driver, both as a physical machine or inside a VM. It appears on XP's device management as "USB 2.0" name.

On Ubuntu, Shorting pins 2 and 3 of DB9 connector does not give back characters sent (no echo), nor typed strings are sent to other RS232 devices, despite of communication settings. Characters from remote devices are correctly received. Using a null modem cable to other RS232 terminal shows that the local terminal receives, but does not transmit.

Its worth to mention: passing through the device to a guest virtual machine (KVM) running Windows XP makes it work correctly with XP driver inside the guest OS. Bringing back the device stops transmitting. Only receive works.

Tested with the version below:
NAME="Ubuntu"
VERSION="20.04.2 LTS (Focal Fossa)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 20.04.2 LTS"
VERSION_ID="20.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=focal
UBUNTU_CODENAME=focal

Kernel:
Linux host 5.4.0-66-generic #74-Ubuntu SMP Wed Jan 27 22:54:38 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

Device ID:
ID 4348:5523 WinChipHead USB->RS 232 adapter with Prolifec PL 2303 chipset

Modinfo:
filename: /lib/modules/5.4.0-66-generic/kernel/drivers/usb/serial/ch341.ko
license: GPL v2
srcversion: 8F5F64E72BDA4E76E6F4F4D
alias: usb:v4348p5523d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1A86p7523d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1A86p7522d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1A86p5523d*dc*dsc*dp*ic*isc*ip*in*
alias: usb:v1A86p5512d*dc*dsc*dp*ic*isc*ip*in*
depends: usbserial
retpoline: Y
intree: Y
name: ch341
vermagic: 5.4.0-66-generic SMP mod_unload
sig_id: PKCS#7
signer: Build time autogenerated kernel key
sig_key: 1E:07:0D:94:23:77:98:99:05:31:F3:76:E8:6B:76:12:7C:83:9E:05
sig_hashalgo: sha512
signature: 50:CE:79:92:87:EA:82:77:A9:25:A3:B7:F2:B3:ED:63:FE:85:EB:61:
                7A:31:C5:9E:E5:78:E5:44:C6:FE:5D:74:4A:60:B6:0A:94:3F:C3:70:
                0B:6D:27:A6:89:F7:D2:AC:8E:71:AC:0D:AF:5D:3A:19:07:18:F9:7C:
                B8:3C:47:DF:18:4D:13:C9:F8:45:AC:81:19:B0:DE:57:16:1A:F5:C6:
                AC:41:7E:E7:F2:6D:29:9C:14:A3:04:F8:9B:DF:8D:2E:9F:34:44:18:
                A8:FF:C6:A4:AF:04:86:D5:6D:F2:4C:AD:D2:65:4C:63:0F:C1:82:E3:
                28:20:F2:D4:80:86:1A:67:1D:A2:56:18:87:E2:AB:40:E6:6A:48:E5:
                D7:D2:6F:6F:DB:05:20:B2:76:81:5C:0C:36:02:37:E9:A2:08:4E:53:
                5E:9C:18:03:50:11:2D:E4:62:74:6E:CB:42:67:25:22:0C:F6:55:D8:
                6F:E3:5A:15:AC:10:B7:F2:B7:C9:20:6C:19:ED:CC:7D:CC:CB:48:3B:
                B0:5E:E3:ED:05:DF:DF:65:FF:19:AD:76:6E:40:D2:0B:F0:11:65:D5:
                92:7D:C9:3A:32:BE:A8:13:CE:C1:DE:D9:73:0F:0A:0B:8A:08:55:2E:
                41:9D:B9:9A:AD:EC:4C:7D:98:3A:52:38:DF:78:DE:33:F1:14:A2:1B:
                AC:93:FD:30:76:A5:7C:AF:13:16:B8:5E:0B:73:A7:1F:20:E4:54:44:
                07:A2:11:7F:D7:0E:B3:1C:A9:AA:73:76:0E:89:E0:D5:74:39:66:2F:
                E8:14:93:EC:7A:B2:23:E0:CC:77:9F:CD:D9:99:CB:B0:14:21:1C:1F:
                0C:E9:30:B8:C3:55:8F:49:FC:88:5D:EF:20:B9:0E:F2:88:28:5A:93:
                08:4D:2B:76:64:85:D1:E0:1C:9C:4B:86:2C:DB:65:F6:D8:23:A0:8D:
                1B:22:74:0C:B9:41:9E:57:5A:67:4C:CC:1F:E2:43:5F:C2:21:82:E6:
                D4:C1:66:6F:30:54:27:2E:1D:22:8C:65:7F:93:C8:1D:C0:51:F0:7D:
                7A:96:3A:3B:3D:C4:6E:69:DF:83:8A:85:0D:35:15:F9:5E:89:0F:D5:
                9E:6F:A1:5F:39:CE:2A:88:57:97:DF:42:5C:70:12:4E:91:9E:1A:92:
                49:99:C3:7B:38:12:B0:3A:D0:92:38:45:C7:74:3C:66:0F:A1:9C:C2:
                9F:DC:A2:1B:DF:20:BB:F5:A5:F0:10:D6:6F:4F:C1:90:00:C3:F9:D8:
                42:96:D2:28:FD:DE:21:33:6C:F4:7F:18:B2:ED:F9:A6:A4:4A:A5:4F:
                26:7C:C0:F7:8B:A9:B3:2F:5A:5B:E2:B8

Demsg entries:
usb 4-3: new full-speed USB device number 6 using ohci-pci
usb 4-3: New USB device found, idVendor=4348, idProduct=5523, bcdDevice= 2.50
usb 4-3: New USB device strings: Mfr=0, Product=0, SerialNumber=0
ch341 4-3:1.0: ch341-uart converter detected
usb 4-3: ch341-uart converter now attached to ttyUSB0
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: luzemario 1370 F.... pulseaudio
 /dev/snd/controlC0: luzemario 1370 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-01-23 (50 days ago)
InstallationMedia: Kubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=68929bb0-3af4-4634-8d5b-c2846910c077 ro locale=pt_BR quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-66-generic N/A
 linux-backports-modules-5.4.0-66-generic N/A
 linux-firmware 1.187.10
RfKill:

Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/18/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0502
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L-M PLUS/USB3
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0502:bd11/18/2016:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78L-MPLUS/USB3:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Luzemário (luzemario)
description: updated
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1919051/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Revision history for this message
Luzemário (luzemario) wrote :

linux-modules-5.4.0-66-generic

affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1919051

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hi,
as the ch431 driver in Ubuntu Focal is a bit different from the latest mainline kernel from upstream, can you give the latest mainline kernel a try to see if this can solve your problem?
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.12-rc3/
https://wiki.ubuntu.com/Kernel/MainlineBuilds
Thanks.

Revision history for this message
Luzemário (luzemario) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Luzemário (luzemario) wrote : CRDA.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : IwConfig.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : Lspci.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : Lspci-vt.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : Lsusb.txt

apport information

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Luzemário (luzemario) wrote : Lsusb-t.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : Lsusb-v.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : ProcEnviron.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : ProcModules.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : PulseList.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : UdevDb.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : WifiSyslog.txt

apport information

Revision history for this message
Luzemário (luzemario) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Luzemário (luzemario) wrote :

In response to #4:

Attached apport logs. Please wait while I make a test with mainline kernel. Thanks for the clue.

Revision history for this message
Luzemário (luzemario) wrote :

This issue appears to be in the kernel driver itself. I guess it is some type of regression.

There was no difference using the mainline kernel or the default kernel inside another host with Alpine Linux distro (Linux alpine 5.10.16-0-lts #1-Alpine SMP Wed, 17 Feb 2021 08:17:06 UTC i586 Linux).

The device still receives, but does not send.

Please report this bug upstream.

Revision history for this message
Po-Hsu Lin (cypressyew) wrote :

Hello Luzemário
Thanks for the test and quick response.

Since we don't have this device, we will need your help to report this issue to the upstream: https://bugzilla.kernel.org/

Once the fix has landed we can backport it to Ubuntu kernel.
Thank you.

Revision history for this message
Luzemário (luzemario) wrote :

Opened bug https://bugzilla.kernel.org/show_bug.cgi?id=213771 in bugzilla.kernel.org to track the issue.

Thank you.

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