[amdgpu] Freezes after submitting the login password

[Nick]

Freezes after submitting the login password. If I shutdown the system it usually works afterwards on the first boot, but not subsequent reboots.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-66.74-lowlatency 5.4.86
Uname: Linux 5.4.0-66-lowlatency x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Mar 5 06:39:00 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Since a couple weeks or more
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] [1002:731f] (rev c4) (prog-if 00 [VGA controller])
   Subsystem: Gigabyte Technology Co., Ltd Navi 10 [Radeon RX 5600 OEM/5600 XT / 5700/5700 XT] [1458:2314]
InstallationDate: Installed on 2020-12-07 (87 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-lowlatency root=UUID=d8850dd9-0462-4a0b-a22c-24c0df1551a7 ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
XorgLogOld:

dmi.bios.date: 02/01/2021
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3405
dmi.board.asset.tag: Default string
dmi.board.name: TUF GAMING X570-PLUS (WI-FI)
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr3405:bd02/01/2021:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnTUFGAMINGX570-PLUS(WI-FI):rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report.

1. Next time the freeze happens and then doesn't (failed login, reboot, successful login), please run this command:

  journalctl -b-1 > prevboot.txt

and attach the resulting text file here.

2. Please check for any crash reports using these instructions: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

3. Try logging into 'Ubuntu on Wayland' by clicking the button in the bottom right corner of the screen before you enter your password. Does that avoid the problem?

[Daniel van Vugt (vanvugt)]

There doesn't seem to be much information in that log. It doesn't even suggest there was a login screen. So we will need more information.

Please repeat step 1 and remember to do steps 2 and 3...

[Launchpad Janitor (janitor)]

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for xserver-xorg-video-amdgpu (Ubuntu) because there has been no activity for 60 days.]