[HP Stream Notebook PC 13, Realtek ALC3227, Speaker, Internal] No sound at all

Bug #1917791 reported by Syed Ahmed
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

The system wont show internal laptop speaker in system settings. And keeps on defaulting/using headphone as main audio source.
On every restart I have to use either alsamixer from terminal or pulseaudio software to select the speaker as main audio device, unmute it and increase the volume.

Nothing is connected to the headphone jack.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-43.49-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.11-0ubuntu50.5
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: anique 1840 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Mar 4 16:55:53 2021
InstallationDate: Installed on 2021-02-22 (10 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: anique 1840 F.... pulseaudio
 /dev/snd/pcmC0D0p: anique 1840 F...m pulseaudio
Symptom_Jack: Speaker, Internal
Symptom_Type: No sound at all
Title: [HP Stream Notebook PC 13, Realtek ALC3227, Speaker, Internal] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/26/2016
dmi.bios.release: 15.30
dmi.bios.vendor: Insyde
dmi.bios.version: F.1E
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 817D
dmi.board.vendor: HP
dmi.board.version: 39.13
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 39.19
dmi.modalias: dmi:bvnInsyde:bvrF.1E:bd07/26/2016:br15.30:efr39.19:svnHP:pnHPStreamNotebookPC13:pvrType1ProductConfigId:rvnHP:rn817D:rvr39.13:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=STR X=Null
dmi.product.name: HP Stream Notebook PC 13
dmi.product.sku: L2T26EA#ABU
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Syed Ahmed (syed2) wrote :
Revision history for this message
Syed Ahmed (syed2) wrote :

ubuntu-bug clearly identified the speaker was muted to 0%.

The speaker should be the main audio source or the system should atleast save the changes to the audio setting and should not reset itself on every startup.

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in alsa-driver (Ubuntu):
status: New → Won't Fix
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