[nouveau] Xorg freeze and kernel crashed in nouveau_vma_del

Bug #1917415 reported by Leandro Cunha
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Random freezes often using browsers like Chromium.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
Uname: Linux 5.4.0-66-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog: Error: [Errno 13] Permissão negada: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Mar 2 02:28:57 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last few days
GraphicsCard:
 NVIDIA Corporation GT218M [GeForce 310M] [10de:0a70] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: LG Electronics, Inc. GT218M [GeForce 310M] [1854:0847]
InstallationDate: Installed on 2021-02-28 (1 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: LG Electronics A410-K.BE47P1
ProcEnviron:
 LANGUAGE=pt_BR:pt:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=d6b46107-6275-4957-9374-b6594451e87a ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/25/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: QL7L3G11
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Base Board Product Name
dmi.board.vendor: Intel Corp.
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvrQL7L3G11:bd05/25/2011:svnLGElectronics:pnA410-K.BE47P1:pvrTBD:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
dmi.product.family: Intel_Mobile
dmi.product.name: A410-K.BE47P1
dmi.product.sku: Calpella_CRB
dmi.product.version: TBD
dmi.sys.vendor: LG Electronics
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Leandro Cunha (leandrocunha526) wrote :
affects: xorg (Ubuntu) → xserver-xorg-video-nouveau (Ubuntu)
Changed in xserver-xorg-video-nouveau (Ubuntu):
status: New → Confirmed
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: [nouveau] Xorg freeze

Thanks for the bug report.

The attached files seem to show the nouveau kernel driver is crashing, so you will probably experience a freeze when that happens. This is a somewhat common problem and the best we can suggest is to use the official Nvidia driver instead. It seems driver version 340 is the correct one for your GPU so to install that you can run:

  sudo apt install nvidia-340

and then reboot.

tags: added: nouveau
summary: - Xorg freeze
+ [nouveau] Xorg freeze
summary: - [nouveau] Xorg freeze
+ [nouveau] Xorg freeze and kernel crashed in nouveau_vma_del
affects: xserver-xorg-video-nouveau (Ubuntu) → linux (Ubuntu)
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