laptop E402SA document scanner linux ubuntu 20.04 LTS

Bug #1917284 reported by abraham
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
abraham

Bug Description

laptop E402SA document scanner
dont working HP deskjet 2600 series
and Canon lide 220 scanner dont working
laptop E402SA linux ubuntu 20.04 LTS
laptop E402SA document scanner
HP deskjet and Canon lide 220
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tessetessu 1372 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (8 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: ASUSTeK COMPUTER INC. E402SA
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fi_FI.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic root=UUID=32c14ba7-6abd-49ad-b9b6-25073031646a ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-44-generic N/A
 linux-backports-modules-5.8.0-44-generic N/A
 linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/14/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402SA.208
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: E402SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE402SA.208:bd12/14/2015:br5.6:svnASUSTeKCOMPUTERINC.:pnE402SA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnE402SA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.family: E
dmi.product.name: E402SA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

abraham (abraham08)
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1917284

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
abraham (abraham08) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
abraham (abraham08) wrote : CRDA.txt

apport information

Revision history for this message
abraham (abraham08) wrote : CurrentDmesg.txt

apport information

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abraham (abraham08) wrote : IwConfig.txt

apport information

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abraham (abraham08) wrote : Lspci.txt

apport information

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abraham (abraham08) wrote : Lspci-vt.txt

apport information

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abraham (abraham08) wrote : Lsusb.txt

apport information

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abraham (abraham08) wrote : Lsusb-t.txt

apport information

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abraham (abraham08) wrote : Lsusb-v.txt

apport information

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abraham (abraham08) wrote : ProcCpuinfo.txt

apport information

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abraham (abraham08) wrote : ProcCpuinfoMinimal.txt

apport information

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abraham (abraham08) wrote : ProcInterrupts.txt

apport information

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abraham (abraham08) wrote : ProcModules.txt

apport information

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abraham (abraham08) wrote : PulseList.txt

apport information

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abraham (abraham08) wrote : RfKill.txt

apport information

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abraham (abraham08) wrote : UdevDb.txt

apport information

Revision history for this message
abraham (abraham08) wrote : WifiSyslog.txt

apport information

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abraham (abraham08) wrote : acpidump.txt

apport information

abraham (abraham08)
Changed in linux (Ubuntu):
assignee: nobody → sessetessu2021 (sessetessu)
abraham (abraham08)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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