HP Printer Assistant inks status ubuntu LTS HP deskjet 2600 series

Bug #1917234 reported by abraham
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
abraham

Bug Description

HP Printer Assistant inks status ubuntu LTS
HP deskjet 2600 series inks status HP printer assistant
HP printers inks status HP printers assistant inks status
informations ubuntu 21.04 LTS and ubuntu LTS 22.04 LTS
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: snowden 1435 F.... pulseaudio
 /dev/snd/controlC0: snowden 1435 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (13 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
 enp2s0 no wireless extensions.

 lo no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fi_FI.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-66-generic N/A
 linux-backports-modules-5.4.0-66-generic N/A
 linux-firmware 1.187.9
RfKill:

Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: snowden 1435 F.... pulseaudio
 /dev/snd/controlC0: snowden 1435 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (13 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
 enp2s0 no wireless extensions.

 lo no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fi_FI.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-66-generic root=UUID=0ed74528-b26e-4707-b8a8-4f0c985be8c2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-66.74-generic 5.4.86
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-66-generic N/A
 linux-backports-modules-5.4.0-66-generic N/A
 linux-firmware 1.187.9
RfKill:

Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.version: 2.0
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: tessetessu 1398 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (8 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IwConfig:
 lo no wireless extensions.

 enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fi_FI.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-44-generic root=UUID=2a4fb579-9676-4e2a-8293-120b9188db54 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-44-generic N/A
 linux-backports-modules-5.8.0-44-generic N/A
 linux-firmware 1.187.9
RfKill:

Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2009
dmi.bios.release: 1.9
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G2 v01.09
dmi.board.asset.tag: CZC0195QPD
dmi.board.name: 3048h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC0195QPD
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786G2v01.09:bd08/25/2009:br1.9:svnHewlett-Packard:pnHPCompaq6000ProMTPC:pvr:rvnHewlett-Packard:rn3048h:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6000 Pro MT PC
dmi.product.sku: VN784ET#UUW
dmi.sys.vendor: Hewlett-Packard

abraham (abraham08)
description: updated
description: updated
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1917234

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
abraham (abraham08) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
abraham (abraham08) wrote : CRDA.txt

apport information

Revision history for this message
abraham (abraham08) wrote : CurrentDmesg.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lspci.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lspci-vt.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb-t.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb-v.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcInterrupts.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcModules.txt

apport information

Revision history for this message
abraham (abraham08) wrote : PulseList.txt

apport information

Revision history for this message
abraham (abraham08) wrote : UdevDb.txt

apport information

Revision history for this message
abraham (abraham08) wrote : WifiSyslog.txt

apport information

Revision history for this message
abraham (abraham08) wrote : acpidump.txt

apport information

Revision history for this message
abraham (abraham08) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
abraham (abraham08) wrote : CRDA.txt

apport information

Revision history for this message
abraham (abraham08) wrote : CurrentDmesg.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lspci.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lspci-vt.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb-t.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb-v.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcInterrupts.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcModules.txt

apport information

Revision history for this message
abraham (abraham08) wrote : PulseList.txt

apport information

Revision history for this message
abraham (abraham08) wrote : UdevDb.txt

apport information

Revision history for this message
abraham (abraham08) wrote : WifiSyslog.txt

apport information

Revision history for this message
abraham (abraham08) wrote : acpidump.txt

apport information

Revision history for this message
abraham (abraham08) wrote : AlsaInfo.txt

apport information

description: updated
Revision history for this message
abraham (abraham08) wrote : CRDA.txt

apport information

Revision history for this message
abraham (abraham08) wrote : CurrentDmesg.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lspci.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lspci-vt.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb-t.txt

apport information

Revision history for this message
abraham (abraham08) wrote : Lsusb-v.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcInterrupts.txt

apport information

Revision history for this message
abraham (abraham08) wrote : ProcModules.txt

apport information

Revision history for this message
abraham (abraham08) wrote : PulseList.txt

apport information

Revision history for this message
abraham (abraham08) wrote : UdevDb.txt

apport information

Revision history for this message
abraham (abraham08) wrote : WifiSyslog.txt

apport information

Revision history for this message
abraham (abraham08) wrote : acpidump.txt

apport information

abraham (abraham08)
Changed in linux (Ubuntu):
assignee: nobody → sessetessu2021 (sessetessu)
abraham (abraham08)
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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