HP deskjet 2600 series scanner not working ubuntu 20.04 LTS
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
abraham |
Bug Description
HP deskjet 2600 series scanner not working ubuntu 20.04 LTS
not working MSI MS 7817 and HP-Compaq-
and my laptop E402SA inks colours and black status informations too
see inks status too what is status is inks colours and black
all printer scanners HP deskjet 2600 series
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (12 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
enp2s0 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: MSI
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (7 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: ASUSTeK COMPUTER INC. E402SA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/14/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402SA.208
dmi.board.
dmi.board.name: E402SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: E
dmi.product.name: E402SA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (6 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IwConfig:
lo no wireless extensions.
enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2009
dmi.bios.release: 1.9
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G2 v01.09
dmi.board.
dmi.board.name: 3048h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6000 Pro MT PC
dmi.product.sku: VN784ET#UUW
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (7 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IwConfig:
lo no wireless extensions.
enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2009
dmi.bios.release: 1.9
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G2 v01.09
dmi.board.
dmi.board.name: 3048h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6000 Pro MT PC
dmi.product.sku: VN784ET#UUW
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (7 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IwConfig:
lo no wireless extensions.
enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2009
dmi.bios.release: 1.9
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G2 v01.09
dmi.board.
dmi.board.name: 3048h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6000 Pro MT PC
dmi.product.sku: VN784ET#UUW
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (7 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: ASUSTeK COMPUTER INC. E402SA
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/14/2015
dmi.bios.release: 5.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E402SA.208
dmi.board.
dmi.board.name: E402SA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: E
dmi.product.name: E402SA
dmi.product.sku: ASUS-NotebookSKU
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-20 (7 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IwConfig:
lo no wireless extensions.
enp0s25 no wireless extensions.
MachineType: Hewlett-Packard HP Compaq 6000 Pro MT PC
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.8.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/25/2009
dmi.bios.release: 1.9
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786G2 v01.09
dmi.board.
dmi.board.name: 3048h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_53307F
dmi.product.name: HP Compaq 6000 Pro MT PC
dmi.product.sku: VN784ET#UUW
dmi.sys.vendor: Hewlett-Packard
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-02-15 (12 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
lo no wireless extensions.
enp2s0 no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=fi_FI.UTF-8
SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187.9
RfKill:
Tags: focal
Uname: Linux 5.4.0-66-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.
dmi.board.name: B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: MS-7817
dmi.product.sku: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: MSI
description: | updated |
description: | updated |
description: | updated |
description: | updated |
Changed in linux (Ubuntu): | |
assignee: | nobody → sessetessu2021 (sessetessu) |
Changed in linux (Ubuntu): | |
status: | Incomplete → Confirmed |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1917163
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.