[Lenovo V15-IIL] Touchpad not working

[SHIVAM]

I have recently switched to Ubuntu from Windows 10 but during and after the installation the touchpad is unresponsive at all. I have tried almost all the things from google but nothing works. I hope this issue might get resolved soon.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-65-generic 5.4.0-65.73
ProcVersionSignature: Ubuntu 5.4.0-65.73-generic 5.4.78
Uname: Linux 5.4.0-65-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: neutrino 1440 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Feb 10 19:16:29 2021
InstallationDate: Installed on 2021-02-10 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 5986:1135 Acer, Inc Integrated Camera
 Bus 001 Device 002: ID 0250:3412 Genius Wireless Mouse
 Bus 001 Device 004: ID 8087:0aaa Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 82C5
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-65-generic root=UUID=e14254b4-ac0f-4e72-8e11-a450ac37103c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-65-generic N/A
 linux-backports-modules-5.4.0-65-generic N/A
 linux-firmware 1.187.9
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-02-10 (0 days ago)
dmi.bios.date: 07/22/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN48WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0Q55722 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo V15-IIL
dmi.modalias: dmi:bvnLENOVO:bvrDKCN48WW:bd07/22/2020:svnLENOVO:pn82C5:pvrLenovoV15-IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0Q55722WIN:cvnLENOVO:ct10:cvrLenovoV15-IIL:
dmi.product.family: V15-IIL
dmi.product.name: 82C5
dmi.product.sku: LENOVO_MT_82C5_BU_idea_FM_V15-IIL
dmi.product.version: Lenovo V15-IIL
dmi.sys.vendor: LENOVO

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Alex Hung (alexhung)]

You may want to try 5.8 hwe kernel: sudo apt-get install --install-recommends linux-generic-hwe-20.04

[SHIVAM (cshivam)]

Sorry Alex, this didn't work it shows something like E:unable to locate linux-generic-hew-20.04
E: Couldn't find any package by glob 'linux-generic-hew-20.04'
E: Couldn't find any package by regex 'linux-generic-hew-20.04'

[Alex Hung (alexhung)]

It seemed you have a typo (it's hwe, not hew)

Or you can try oem kernel: https://wiki.ubuntu.com/Kernel/OEMKernel

[Rohit Chaudhary (rohitrn)]

@Alex tried with hwe kernel but issue still persists.

tried installing oem kernel, getting below error

sudo apt install linux-oem-20.04b
[sudo] password for rohit:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
E: Unable to locate package linux-oem-20.04b
E: Couldn't find any package by glob 'linux-oem-20.04b'