Ubuntu

Xorg freeze

Bug #1914288 reported by André Lucas Moisés Lacerda on 2021-02-02

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	Ubuntu	Expired	Undecided	Unassigned

Bug Description

Freezes randomly during usage and always after recovering from suspend mode.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.8.0-41.46~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 2 16:51:10 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation UHD Graphics 620 (Whiskey Lake) [8086:3ea0] (rev 02) (prog-if 00 [VGA controller])
Subsystem: Dell UHD Graphics 620 (Whiskey Lake) [1028:08ca]
Subsystem: Dell Jet PRO [Radeon R5 M230 / R7 M260DX / Radeon 520 Mobile] [1028:08ca]
InstallationDate: Installed on 2020-09-10 (144 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Dell Inc. Inspiron 3583
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-41-generic root=UUID=7f3ab5d0-2b6b-4064-81ec-9a66d46303f4 ro quiet splash radeon.modeset=0 amdgpu.dc=0 vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2020
dmi.bios.release: 1.8
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.8.0
dmi.board.name: 0NN4D6
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.8.0:bd02/12/2020:br1.8:svnDellInc.:pnInspiron3583:pvr:rvnDellInc.:rn0NN4D6:rvrA02:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 3583
dmi.product.sku: 08CA
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Tags:

Revision history for this message

André Lucas Moisés Lacerda (almlacerda) wrote on 2021-02-02:

CurrentDmesg.txt Edit (92.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (24.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (176.5 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (10.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (87.1 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (13.9 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (1.5 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (369 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (830 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (68.2 KiB, text/plain; charset="utf-8")
MonitorsUser.xml.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (11.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.4 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (331 bytes, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (5.6 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (10.2 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (229.8 KiB, text/plain; charset="utf-8")
XorgLog.txt Edit (53.9 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (70.7 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (21.6 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (1.5 MiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (144.9 KiB, text/plain; charset="utf-8")

information type:

Public → Private Security

André Lucas Moisés Lacerda (almlacerda) on 2021-02-02

information type:	Private Security → Private
information type:	Private → Public Security
information type:	Public Security → Public

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-02-03:

Thanks for the bug report.

1. Next time the freeze happens please reboot and then in a Terminal window run:

journalctl -b-1 > prevboot.txt

and attach the resulting text file here.

2. Please also follow these steps in case the freeze is the result of something crashing: https://wiki.ubuntu.com/Bugs/Responses#Missing_a_crash_report_or_having_a_.crash_attachment

3. Please try an older kernel series if you can, like: https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.4.94/ and tell us if that avoids the problem.

affects:	xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status:	New → Incomplete

Revision history for this message

Launchpad Janitor (janitor) wrote on 2021-04-04:

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status:	Incomplete → Expired

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