No system tray detected on this system. Unable to start
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| HPLIP |
New
|
Undecided
|
Unassigned | ||
Bug Description
Shortly after each boot I see a window with the message: No system tray detected on this system. Unable to start. see attachment.
Problem occurs in Ubuntu 20.10 and 21.04.
corrado@
gen 31 09:00:22 corrado-p3-groovy hplip-systray.
gen 31 09:00:22 corrado-p3-groovy hplip-systray.
gen 31 09:00:22 corrado-p3-groovy hplip-systray.
gen 31 09:00:22 corrado-p3-groovy hplip-systray.
gen 31 09:00:22 corrado-p3-groovy hplip-systray.
gen 31 09:00:22 corrado-p3-groovy hplip-systray.
gen 31 09:01:24 corrado-p3-groovy hplip-systray.
corrado@
hplip:
Installed: 3.20.5+
Candidate: 3.20.5+
Version table:
*** 3.20.5+
500 http://
100 /var/lib/
corrado@
System: Host: corrado-p3-groovy Kernel: 5.8.0-41-generic x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: N/A
Distro: Ubuntu 20.10 (Groovy Gorilla)
Machine: Type: Desktop Mobo: ASRock model: H110M-G/M.2 serial: <superuser/root required> UEFI: American Megatrends v: P1.10
date: 05/11/2017
CPU: Info: Dual Core model: Intel Core i3-7100 bits: 64 type: MT MCP arch: Kaby Lake rev: 9 L2 cache: 3072 KiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 31199
Speed: 800 MHz min/max: 800/3900 MHz Core speeds (MHz): 1: 800 2: 800 3: 800 4: 800
corrado@
Saving output in log file: /home/corrado/
HP Linux Imaging and Printing System (ver. 3.20.5)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the HPLIP supplied tarball (.tar.gz or .run) to determine if
the proper dependencies are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro supplied package (.deb, .rpm, etc) or an already built HPLIP
supplied tarball has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode will check both of the above cases (both compile- and run-time
dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
warning: ubuntu-20.10 version is not supported. Using ubuntu-20.04 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.8.0-41-generic #46-Ubuntu SMP Mon Jan 18 16:48:44 UTC 2021 GNU/Linux
Host: corrado-p3-groovy
Proc: 5.8.0-41-generic #46-Ubuntu SMP Mon Jan 18 16:48:44 UTC 2021 GNU/Linux
Distribution: ubuntu 20.10
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.20.5
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.10 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.5
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=yes
foomatic-
foomatic-
foomatic-
hpcups-install=yes
cups-drv-
cups-ppd-install=no
internal-tag=3.20.5
restricted-build=no
ui-toolkit=qt5
qt3=no
qt4=no
qt5=yes
policy-kit=yes
lite-build=no
udev_sysfs_rules=no
hpcups-
hpijs-only-build=no
apparmor_build=no
class-driver=no
Current contents of '/var/lib/
Plugins are not installed. Could not access file: No such file or directory
Current contents of '~/.hplip/
[commands]
scan = /usr/bin/
[fax]
email_address =
voice_phone =
[installation]
date_time = 01/31/21 09:16:45
version = 3.20.5
[last_used]
device_uri = escl:http://
printer_name =
working_dir = .
[polling]
device_list =
enable = false
interval = 5
[refresh]
enable = false
rate = 30
type = 1
[settings]
systray_messages = 0
systray_visible = 0
[upgrade]
last_upgraded_time = 1611817447
notify_upgrade = false
pending_
<Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
-------
| External Dependencies |
-------
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 9.52 OK -
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.31 OK -
error: dbus DBus - Message bus system REQUIRED - 1.12.20 MISSING 'DBUS may not be installed or not running'
policykit PolicyKit - Administrative policy framework OPTIONAL - 0.105 OK -
network network -wget OPTIONAL - 1.20.3 OK -
avahi-utils avahi-utils OPTIONAL - 0.8 OK -
-------
| General Dependencies |
-------
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
error: libpthread libpthread - POSIX threads library REQUIRED - b'2.32' MISSING 'libpthread needs to be installed'
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
sane SANE - Scanning library REQUIRED - - OK -
error: sane-devel SANE - Scanning library development files REQUIRED - - MISSING 'sane-devel needs to be installed'
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - 1.1.1 MISSING 'libcrypto needs to be installed'
python3X Python 2.2 or greater - Python programming language REQUIRED 2.2 3.8.6 OK -
python3-notify2 Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - OK -
error: python3-pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 OPTIONAL 4.0 - MISSING 'python3-pyqt4-dbus needs to be installed'
error: python3-pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING 'python3-pyqt4 needs to be installed'
python3-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.16 OK -
python3-xml Python XML libraries REQUIRED - 2.2.9 OK -
error: python3-devel Python devel - Python development files REQUIRED 2.2 3.8.6 MISSING 'python3-devel needs to be installed'
python3-pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 7.2.0 OK -
python3-reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.5.47 OK -
--------------
| COMPILEDEP |
--------------
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
error: gcc gcc - GNU Project C and C++ Compiler REQUIRED - - MISSING 'gcc needs to be installed'
error: make make - GNU make utility to maintain groups of programs REQUIRED 3.0 - MISSING 'make needs to be installed'
-------
| Python Extentions |
-------
cupsext CUPS-Extension REQUIRED - 3.20.5 OK -
hpmudext IO-Extension REQUIRED - 3.20.5 OK -
-------
| Scan Configuration |
-------
'/etc/sane.
hpaio HPLIP-SANE-Backend REQUIRED - 3.20.5 OK 'hpaio found in /etc/sane.
scanext Scan-SANE-Extension REQUIRED - 3.20.5 OK -
-------
| DISCOVERED SCANNER DEVICES |
-------
device `escl:http://
device `hpaio:
-------
| DISCOVERED USB DEVICES |
-------
Device URI Model
-----
hp:/usb/
-------
| INSTALLED CUPS PRINTER QUEUES |
-------
DeskJet-2600
------------
Type: Printer
Device URI: hp:/usb/
PPD: /etc/cups/
PPD Description: HP Deskjet 2600 Series, hpcups 3.20.5
Printer status: printer DeskJet-2600 is idle. enabled since mar 26 gen 2021, 08:45:40
error: Unable to communicate with device (code=12): hp:/usb/
error: Device not found
error: Communication status: Failed
HP_DeskJet_
-------
Type: Unknown
Device URI: implicitclass:
PPD: /etc/cups/
PPD Description: HP DeskJet 2600 series, driverless, cups-filters 1.28.5
Printer status: printer HP_DeskJet_
warning: Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices.
--------------
| PERMISSION |
--------------
USB DeskJet-2600 Required - - OK Node:'/
-----------
| SUMMARY |
-----------
Missing Required Dependencies
-------
error: 'libcups2' package is missing/
error: 'libdbus-1-dev' package is missing/
error: 'libjpeg-dev' package is missing/
error: 'libcups2-dev' package is missing/
error: 'cups-bsd' package is missing/
error: 'cups-client' package is missing/
error: 'libcupsimage2-dev' package is missing/
error: 'build-essential' package is missing/
error: 'libusb-1.0.0-dev' package is missing/
error: 'libusb-0.1-4' package is missing/
error: 'libsane-dev' package is missing/
error: 'libsnmp-dev' package is missing/
error: 'snmp-mibs-
error: 'openssl' package is missing/
error: 'python3-dev' package is missing/
error: 'libtool' package is missing/
error: 'libtool-bin' package is missing/
error: 'build-essential' package is missing/
error: 'build-essential' package is missing/
Missing Optional Dependencies
-------
error: 'gtk2-engines-
error: 'xsane' package is missing/
Total Errors: 18
Total Warnings: 1
Done.
corrado@
| corrado venturini (corradoventu) wrote | #1 |
| corrado venturini (corradoventu) wrote | #2 |
| corrado venturini (corradoventu) wrote | #3 |
| maria paola (maopaola) wrote | #4 |
Same problem on Ubuntu 20.04:
corrado@
hplip:
Installed: 3.20.3+dfsg0-2
Candidate: 3.20.3+dfsg0-2
Version table:
*** 3.20.3+dfsg0-2 500
500 http://
100 /var/lib/
corrado@
Saving output in log file: /home/corrado/
HP Linux Imaging and Printing System (ver. 3.20.3)
Dependency/Version Check Utility ver. 15.1
Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
Note: hp-check can be run in three modes:
1. Compile-time check mode (-c or --compile): Use this mode before compiling the
HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
are installed to successfully compile HPLIP.
2. Run-time check mode (-r or --run): Use this mode to determine if a distro
supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
has the proper dependencies installed to successfully run.
3. Both compile- and run-time check mode (-b or --both) (Default): This mode
will check both of the above cases (both compile- and run-time dependencies).
Check types:
a. EXTERNALDEP - External Dependencies
b. GENERALDEP - General Dependencies (required both at compile and run time)
c. COMPILEDEP - Compile time Dependencies
d. [All are run-time checks]
PYEXT SCANCONF QUEUES PERMISSION
Status Types:
OK
MISSING - Missing Dependency or Permission or Plug-in
INCOMPAT - Incompatible dependency-version or Plugin-version
-Gtk-Message: 11:35:12.567: Failed to load module "canberra-
warning: ubuntu-20.04 version is not supported. Using ubuntu-19.10 versions dependencies to verify and install...
---------------
| SYSTEM INFO |
---------------
Kernel: 5.8.0-41-generic #46~20.04.1-Ubuntu SMP Mon Jan 18 17:52:23 UTC 2021 GNU/Linux
Host: corrado-x4-focal
Proc: 5.8.0-41-generic #46~20.04.1-Ubuntu SMP Mon Jan 18 17:52:23 UTC 2021 GNU/Linux
Distribution: ubuntu 20.04
Bitness: 64 bit
-------
| HPLIP CONFIGURATION |
-------
HPLIP-Version: HPLIP 3.20.3
HPLIP-Home: /usr/share/hplip
warning: HPLIP-Installation: Auto installation is not supported for ubuntu distro 20.04 version
Current contents of '/etc/hp/
# hplip.conf. Generated from hplip.conf.in by configure.
[hplip]
version=3.20.3
[dirs]
home=/usr/
run=/var/run
ppd=/usr/
ppdbase=
doc=/usr/
html=/usr/
icon=no
cupsbackend=
cupsfilter=
drv=/usr/
bin=/usr/bin
apparmor=
# Following values are determined at configure...