unable to connect dell E6400 to wifi

Bug #1913207 reported by W.D. McClam
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Software updates stated "Broadcom Inc. and subsidiaries: BCM4312 802.11b/g LP-PHY (Wireless 1397 WLAN Mini-Card)
  Using Broadcom 802.11 Linux STA wireless driver source from bcmwl-kernel-source (proprietary)

  do not use this device..

After placing a bullet next to" Using Broadcom 802.11 Linux STA...then restarting computer it reverts to: "Do not use this device"

I next did a hardware probe and i found at the end it stated that System wireless is Rfkill(strikethrough)

Can someone pls assist
Thanks
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: wilber 1675 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-01-21 (6 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IwConfig:
 lo no wireless extensions.

 enp0s25 no wireless extensions.
MachineType: Dell Inc. Latitude E6400
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-40-generic root=UUID=42e51dbd-3e36-4a59-851c-6f1e14556ed9 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-40.45~20.04.1-generic 5.8.18
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-40-generic N/A
 linux-backports-modules-5.8.0-40-generic N/A
 linux-firmware 1.187.8
RfKill:
 0: dell-wifi: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: focal
Uname: Linux 5.8.0-40-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/21/2008
dmi.bios.release: 0.9
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A09
dmi.board.name: 0HT027
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 0.9
dmi.modalias: dmi:bvnDellInc.:bvrA09:bd11/21/2008:br0.9:efr0.9:svnDellInc.:pnLatitudeE6400:pvr:rvnDellInc.:rn0HT027:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude E6400
dmi.sys.vendor: Dell Inc.

affects: network-manager (Ubuntu) → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1913207

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
W.D. McClam (macden) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
W.D. McClam (macden) wrote : CRDA.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : CurrentDmesg.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : Lspci.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : Lspci-vt.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : Lsusb.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : Lsusb-t.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : Lsusb-v.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : ProcInterrupts.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : ProcModules.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : PulseList.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : UdevDb.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : WifiSyslog.txt

apport information

Revision history for this message
W.D. McClam (macden) wrote : acpidump.txt

apport information

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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