touchpad not showing up and not working

[Leo K.]

Hi, touchpad does not seem to be recognised at all and thus does not work, can you please help, thanks.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-58-generic 5.4.0-58.64
ProcVersionSignature: Ubuntu 5.4.0-58.64-generic 5.4.73
Uname: Linux 5.4.0-58-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: leo 1595 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Jan 17 13:16:20 2021
InstallationDate: Installed on 2020-12-14 (33 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 0c45:6366 Microdia USB 2.0 Camera
 Bus 001 Device 005: ID 046d:c534 Logitech, Inc. Unifying Receiver
 Bus 001 Device 002: ID 8087:0a2a Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-58-generic root=UUID=0a29a516-0bd9-45c7-ab20-165d3b5a1d0e ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-58-generic N/A
 linux-backports-modules-5.4.0-58-generic N/A
 linux-firmware 1.187.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/29/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: E.G140J.D8.E1.016.bin
dmi.board.asset.tag: Default string
dmi.board.name: Default string
dmi.board.vendor: Default string
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrE.G140J.D8.E1.016.bin:bd11/29/2019:svn:pnLapBookPro:pvrDefaultstring:rvnDefaultstring:rnDefaultstring:rvrDefaultstring:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: Default string
dmi.product.name: LapBook Pro
dmi.product.sku: Default string
dmi.product.version: Default string

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.

[Kai-Heng Feng (kaihengfeng)]

Please test latest mainline kernel:
https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.11-rc4/amd64/

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]