I tired downloading 20.04.1, but after it downloaded (Weird thing itwoudn't acknowledgemy city and it didon the laptop I usedthe same usb download on.) THe toshiba protege 835 wouldn't boot properly black screen with a flashing cursor. Changed boot order in bios (no success but I don't know what is right. I thought to try anolderversion of ubuntu but that gave me a different set of error messsages butstill wouldn'tboot. This stinks cause now I have nothing but thistest version i don'tknow how to restore my factory settings on my laptop to restorethe working windows opperating system I had until Ifigure this out. please help me. Thanks so much! Kelli

Bug #1912038 reported by Kelli Dubuisson
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubiquity (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I tired downloading 20.04.1, but after it downloaded (Weird thing itwoudn't acknowledgemy city and it didon the laptop I usedthe same usb download on.) THe toshiba protege 835 wouldn't boot properly black screen with a flashing cursor. Changed boot order in bios (no success but I don't know what is right. I thought to try anolderversion of ubuntu but that gave me a different set of error messsages butstill wouldn'tboot. This stinks cause now I have nothing but thistest version i don'tknow how to restore my factory settings on my laptop to restorethe working windows opperating system I had until Ifigure this out. please help me. Thanks so much! Kelli

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.15
ProcVersionSignature: Ubuntu 5.4.0-42.46~18.04.1-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.16
Architecture: amd64
CasperVersion: 1.394.3
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 13 11:39:38 2021
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Kelli Dubuisson (mrsdobee) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is mostly about finding & fixing problems thus preventing future users from hitting the same bug.

If you want a Support site, you can use https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

Revision history for this message
Paul White (paulw2u) wrote :

Further to comment #2 and after almost two years this is now resolved?

Changed in ubiquity (Ubuntu):
status: New → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

No response to either comment #2 or #3 so closing as 'Invalid'.

Changed in ubiquity (Ubuntu):
status: Incomplete → Invalid
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