Ubuntu
linux package

Intel Killer AX1650i [8086:34f0] Subsystem [8086:0074] Bluetooth won't go live after suspend Lenovo Thinkbook 14 IIL

Bug #1910928 reported by edzzzu on 2021-01-10

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

After I have installed the Ubuntu - I have noticed, that Bluetooth won't go turn on after Suspend.
The only way to get it working - reboot the system.
WiFi Adapter - AX201
I have tried the latest kernel (5.11.rc2) - no luck.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.455
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InterestingModules: rfcomm bnep btusb bluetooth
LiveMediaBuild: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: LENOVO 20SL
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: bluez 5.55-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Tags: groovy
Uname: Linux 5.8.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/18/2020
dmi.bios.release: 1.22
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN22WW
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 14-IIL
dmi.ec.firmware.release: 1.18
dmi.modalias: dmi:bvnLENOVO:bvrDJCN22WW:bd11/18/2020:br1.22:efr1.18:svnLENOVO:pn20SL:pvrLenovoThinkBook14-IIL:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoThinkBook14-IIL:
dmi.product.family: Thinkbook 14-IIL
dmi.product.name: 20SL
dmi.product.sku: LENOVO_MT_20SL_BU_idea_FM_Thinkbook 14-IIL
dmi.product.version: Lenovo ThinkBook 14-IIL
dmi.sys.vendor: LENOVO
hciconfig:
hci0: Type: Primary Bus: USB
  BD Address: 18:26:49:C4:B9:6C ACL MTU: 1021:4 SCO MTU: 96:6
  UP RUNNING
  RX bytes:19913 acl:0 sco:0 events:3169 errors:0
  TX bytes:770617 acl:0 sco:0 commands:3167 errors:0
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.455
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.10
InterestingModules: rfcomm bnep btusb bluetooth
LiveMediaBuild: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: LENOVO 20SL
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: bluez 5.55-0ubuntu1
PackageArchitecture: amd64
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/username.seed maybe-ubiquity quiet splash ---
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Tags: groovy
Uname: Linux 5.8.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/18/2020
dmi.bios.release: 1.22
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN22WW
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 14-IIL
dmi.ec.firmware.release: 1.18
dmi.modalias: dmi:bvnLENOVO:bvrDJCN22WW:bd11/18/2020:br1.22:efr1.18:svnLENOVO:pn20SL:pvrLenovoThinkBook14-IIL:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoThinkBook14-IIL:
dmi.product.family: Thinkbook 14-IIL
dmi.product.name: 20SL
dmi.product.sku: LENOVO_MT_20SL_BU_idea_FM_Thinkbook 14-IIL
dmi.product.version: Lenovo ThinkBook 14-IIL
dmi.sys.vendor: LENOVO
hciconfig:

See original description

Tags:

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2021-01-10:

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1910928/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags:

added: bot-comment

Revision history for this message

edzzzu (edzzzu) wrote on 2021-01-11:

I am not sure if the problem is exactly with bluez package.

affects:

ubuntu → bluez (Ubuntu)

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-01-11:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1910928

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

Changed in bluez (Ubuntu):
status:	New → Incomplete

edzzzu (edzzzu) on 2021-01-11

Changed in bluez (Ubuntu):
status:	Incomplete → Opinion
status:	Opinion → Incomplete

Revision history for this message

edzzzu (edzzzu) wrote on 2021-01-11: CurrentDmesg.txt

CurrentDmesg.txt Edit (97.5 KiB, text/plain)

apport information

tags:	added: apport-collected groovy
description:	updated

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edzzzu (edzzzu) wrote on 2021-01-11: Dependencies.txt

Dependencies.txt Edit (2.2 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: Lspci.txt

Lspci.txt Edit (13.0 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: Lspci-vt.txt

Lspci-vt.txt Edit (1.3 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: Lsusb.txt

Lsusb.txt Edit (651 bytes, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: Lsusb-t.txt

Lsusb-t.txt Edit (1.0 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: Lsusb-v.txt

#10

Lsusb-v.txt Edit (59.9 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: ProcCpuinfo.txt

#11

ProcCpuinfo.txt Edit (13.5 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: ProcCpuinfoMinimal.txt

#12

ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: ProcInterrupts.txt

#13

ProcInterrupts.txt Edit (7.3 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: ProcModules.txt

#14

ProcModules.txt Edit (9.1 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: UdevDb.txt

#15

UdevDb.txt Edit (237.7 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: acpidump.txt

#16

acpidump.txt Edit (1.3 MiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: getfacl.txt

#17

getfacl.txt Edit (159 bytes, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: rfkill.txt

#18

rfkill.txt Edit (246 bytes, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: syslog.txt

#19

syslog.txt Edit (6.8 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-11: Re: Bluetooth won't go live after suspend Lenovo Thinkbook 14 IIL

#20

strange, that problem persists.
Because I know the 2nd gen of this laptop (which has the same WiFi + Bluetooth module) is certified.
https://certification.ubuntu.com/hardware/202008-28154

Revision history for this message

Daniel van Vugt (vanvugt) wrote on 2021-01-12:

#21

Thanks. It looks like the kernel has everything turned on:

1: ideapad_bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
2: hci0: Bluetooth
Soft blocked: no
Hard blocked: no

Do you still have a 'bluetoothd' process when the problem occurs? Also, can you run 'bluetoothctl' successfully when the bug is happening?

Revision history for this message

edzzzu (edzzzu) wrote on 2021-01-12: CurrentDmesg.txt

#22

CurrentDmesg.txt Edit (93.2 KiB, text/plain)

apport information

description:

updated

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edzzzu (edzzzu) wrote on 2021-01-12: Dependencies.txt

#23

Dependencies.txt Edit (2.2 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: Lspci.txt

#24

Lspci.txt Edit (13.0 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: Lspci-vt.txt

#25

Lspci-vt.txt Edit (1.3 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: Lsusb.txt

#26

Lsusb.txt Edit (605 bytes, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: Lsusb-t.txt

#27

Lsusb-t.txt Edit (913 bytes, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: Lsusb-v.txt

#28

Lsusb-v.txt Edit (50.0 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: ProcCpuinfo.txt

#29

ProcCpuinfo.txt Edit (13.5 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: ProcCpuinfoMinimal.txt

#30

ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: ProcInterrupts.txt

#31

ProcInterrupts.txt Edit (7.3 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: ProcModules.txt

#32

ProcModules.txt Edit (9.1 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: UdevDb.txt

#33

UdevDb.txt Edit (235.0 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: acpidump.txt

#34

acpidump.txt Edit (1.3 MiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: getfacl.txt

#35

getfacl.txt Edit (159 bytes, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: rfkill.txt

#36

rfkill.txt Edit (191 bytes, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: syslog.txt

#37

syslog.txt Edit (7.1 KiB, text/plain)

apport information

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edzzzu (edzzzu) wrote on 2021-01-12: Re: Bluetooth won't go live after suspend Lenovo Thinkbook 14 IIL

#38

I'm afraid - i ran the command previously while bug was not present.
Yes - I can run bluetoothctl command.

Here is the output of the command: "ps -aux | grep bluetoothd"

root 1686 0.0 0.0 9352 5200 ? Ss 12:26 0:00 /usr/lib/bluetooth/bluetoothd
ubuntu 7426 0.0 0.0 17660 876 pts/0 S+ 12:33 0:00 grep --color=auto bluetoothd

Daniel van Vugt (vanvugt) on 2021-01-13

Changed in bluez (Ubuntu):
status:	Incomplete → New

Revision history for this message

Launchpad Janitor (janitor) wrote on 2021-02-03:

#39

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status:	New → Confirmed

Daniel van Vugt (vanvugt) on 2021-02-04

summary:	- Bluetooth won't go live after suspend Lenovo Thinkbook 14 IIL + Bluetooth (Intel AX1650i) won't go live after suspend Lenovo Thinkbook + 14 IIL
summary:	- Bluetooth (Intel AX1650i) won't go live after suspend Lenovo Thinkbook - 14 IIL + Bluetooth (Intel AX201 / AX1650i) won't go live after suspend Lenovo + Thinkbook 14 IIL
affects:	bluez (Ubuntu) → linux (Ubuntu)

Revision history for this message

You-Sheng Yang (vicamo) wrote on 2021-02-04: Re: Bluetooth (Intel AX201 / AX1650i) won't go live after suspend Lenovo Thinkbook 14 IIL

#40

[ 9.102388] usb 3-10: new full-speed USB device number 6 using xhci_hcd
[ 9.252438] usb 3-10: New USB device found, idVendor=8087, idProduct=0026, bcdDevice= 0.02
[ 9.252442] usb 3-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0
...
[ 77.844238] usb 3-10: USB disconnect, device number 6

It seems for some reason your usb device is dropped and didn't re-appear in `lsusb -t` in comment #27.

Please append following kernel boot parameters, reboot and attach output of `journalctl -b`:

dyndbg="file drivers/bluetooth/* +plft" dyndbg="file drivers/acpi/power.c +plft" log_buf_len=32M ignore_loglevel initcall_debug

For detailed steps, please see https://wiki.ubuntu.com/Kernel/KernelBootParameters#Temporarily_Add_a_Kernel_Boot_Parameter_for_Testing .

tags:	added: hwe-bluetooth
summary:	- Bluetooth (Intel AX201 / AX1650i) won't go live after suspend Lenovo - Thinkbook 14 IIL + Intel Killer AX1650i [8086:34f0] Subsystem [8086:0074] Bluetooth won't + go live after suspend Lenovo Thinkbook 14 IIL

You-Sheng Yang (vicamo) on 2021-02-04

Changed in linux (Ubuntu):
status:	Confirmed → Incomplete

Revision history for this message

edzzzu (edzzzu) wrote on 2021-02-09:

#41

journalctl Edit (408.9 KiB, text/plain)

Here is the output of the command You asked with required boot parameters added

Revision history for this message

DS (sereden) wrote on 2021-02-11:

#42

I tried to replace Intel Killer AX1650i with Intel 9260NGW. My laptop - Lenovo Thinkbook 14 IIL.
Bug also present. Kernel 5.10.14-051014-generic. Ubuntu 20.10.

Revision history for this message

edzzzu (edzzzu) wrote on 2021-02-11:

#43

Oh, well.
I was think about replacing WiFi cards too.
Looks like it is not just WiFi card issue.

Revision history for this message

edzzzu (edzzzu) wrote on 2021-04-09:

#44

The problem is still here with the kernel 5.12

Revision history for this message

Launchpad Janitor (janitor) wrote on 2021-06-09:

#45

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status:	Incomplete → Expired

Rodion (ra1991k) on 2022-02-22

Changed in linux (Ubuntu):
status:	Expired → Confirmed

Revision history for this message

Azis naufal (azis-naufal) wrote on 2022-05-13 (last edit on 2022-05-13):

#46

I actually have different Wi-Fi card and Bluetooth but same laptop, the problem is same with mine. The Bluetooth device drops after sleep and never comes back until I restart the system.

Here is the device that has been lost after sleep:
Bus 003 Device 006: ID 8087:0aaa Intel Corp. Bluetooth 9460/9560 Jefferson Peak (JfP)

Ubuntu 22.04
Linux azis-Lenovo-ThinkBook-14-IIL 5.15.0-27-generic #28-Ubuntu SMP Thu Apr 14 04:55:28 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

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Intel Killer AX1650i [8086:34f0] Subsystem [8086:0074] Bluetooth won't go live after suspend Lenovo Thinkbook 14 IIL

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