[nvidia] Cannot set scale of screen

Bug #1910539 reported by Bob
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
mutter (Ubuntu)
New
Undecided
Unassigned

Bug Description

I have 2 monitors a 2K monitor (2560x1440) and a 4k monitor (3840x2160) both 27inch

Obviously to extend display correctly (join displays) I need to put my 4k monitor at scale of 125 and 2K monitor at 100% scale.

I arrange two monitors side by side, then select 125% on 4K monitor (Fractional scaling is on) and click apply, both my monitors go to wrong scaling 2K goes to 50% and 4K goes to 200% and displays arrange bottom and top of each other.

also login appears on wrong monitor (secondary) instead of selected primary

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 455.45.01 Thu Nov 5 23:03:56 UTC 2020
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 7 20:41:50 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus: nvidia, 455.45.01, 5.4.0-42-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
 Subsystem: ASUSTeK Computer Inc. UHD Graphics 630 (Desktop) [1043:8694]
 NVIDIA Corporation TU104 [GeForce RTX 2070 SUPER] [10de:1e84] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ZOTAC International (MCO) Ltd. TU104 [GeForce RTX 2070 SUPER] [19da:4509]
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-42-generic root=UUID=e2e0340b-66fb-4930-908c-7e6767941743 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/26/2018
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0229
dmi.board.asset.tag: Default string
dmi.board.name: PRIME B360M-K
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0229:bd02/26/2018:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEB360M-K:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: ASUS_MB_CNL
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Bob (bobsort) wrote :
Revision history for this message
Bob (bobsort) wrote :

This is screenshot after clicking apply (to access print screen had to click keep changes button too)

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1870736, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

tags: added: nvidia xrandr-scaling
summary: - Cannot set scale of screen
+ [nvidia] Cannot set scale of screen
affects: xorg (Ubuntu) → mutter (Ubuntu)
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