Cannot open URL in Evince (AppArmor issue ?)

Bug #1910527 reported by Benitron
This bug report is a duplicate of:  Bug #1891338: apparmor misconfigured for evince. Edit Remove
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hello,

In a pdf (created with Libre Office, URL checked and working), when I try to open a URL (including the one in "About Evince" to the Website), it doesn't work and the following message appears :

Failed to launch preferred application for category WebBrowser. Failed to execute child process "/usr/lib/x86_64-linux-gnu/xfce4/exo-1/exo-helper-2" (Permission denied)

I reported this bug to Evince (https://gitlab.gnome.org/GNOME/evince/-/issues/1539#note_999642) and someone told me :

"The issue you describe is likely a constraint defined at the system level, for example, using AppArmor.
The issue should be reported to the distribution."

Xubuntu 20.04, evince 3.36.7

Have a nice day and thanks for your amazing job !
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.14
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC0', '/dev/snd/hwC0D3', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D7p', '/dev/snd/pcmC0D3p', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: skip
CurrentDesktop: XFCE
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-06-17 (204 days ago)
InstallationMedia:

MachineType: Dell Inc. OptiPlex 9010
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-59-generic root=UUID=4ebde411-6fd1-4a30-b880-a931cb3c9d0e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-59.65-generic 5.4.78
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-59-generic N/A
 linux-backports-modules-5.4.0-59-generic N/A
 linux-firmware 1.187.7
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: focal
Uname: Linux 5.4.0-59-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 03/27/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A13
dmi.board.name: 0F3KHR
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 15
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA13:bd03/27/2013:svnDellInc.:pnOptiPlex9010:pvr01:rvnDellInc.:rn0F3KHR:rvrA00:cvnDellInc.:ct15:cvr:
dmi.product.name: OptiPlex 9010
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2020-06-17T14:44:33

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1910527

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Benitron (benlarcher-1) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
Benitron (benlarcher-1) wrote : CRDA.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : IwConfig.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : Lspci.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : Lspci-vt.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : Lsusb.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : Lsusb-t.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : Lsusb-v.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : ProcEnviron.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : ProcModules.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : UdevDb.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : WifiSyslog.txt

apport information

Revision history for this message
Benitron (benlarcher-1) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.