Fonts is not responding

Bug #1909970 reported by corrado venturini
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
gnome-font-viewer (Ubuntu)
Incomplete
Low
Unassigned

Bug Description

Just started fonts, the window opens but mouse arrow is inoperative on the window. after some time a message appears saying 'fonts is not responding'

corrado@corrado-n8-hh-0101:~$ apt policy gnome-font-viewer
gnome-font-viewer:
  Installed: 3.34.0-2
  Candidate: 3.34.0-2
  Version table:
 *** 3.34.0-2 500
        500 http://archive.ubuntu.com/ubuntu hirsute/main amd64 Packages
        100 /var/lib/dpkg/status
corrado@corrado-n8-hh-0101:~$ inxi -SCGx
System: Host: corrado-n8-hh-0101 Kernel: 5.8.0-25-generic x86_64 bits: 64 compiler: gcc v: 10.2.0 Desktop: GNOME 3.38.2
           Distro: Ubuntu 21.04 (Hirsute Hippo)
CPU: Info: Quad Core model: Intel Core i5-1035G1 bits: 64 type: MT MCP arch: Ice Lake rev: 5 L2 cache: 6 MiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 19046
           Speed: 1000 MHz min/max: 400/1000 MHz Core speeds (MHz): 1: 1000 2: 967 3: 995 4: 872 5: 954 6: 961 7: 984
           8: 717
Graphics: Device-1: Intel Iris Plus Graphics G1 vendor: Dell driver: i915 v: kernel bus ID: 00:02.0
           Device-2: Realtek Integrated_Webcam_HD type: USB driver: uvcvideo bus ID: 1-6:3
           Display: x11 server: X.Org 1.20.9 driver: modesetting unloaded: fbdev,vesa resolution: 1920x1080~60Hz
           OpenGL: renderer: Mesa Intel UHD Graphics (ICL GT1) v: 4.6 Mesa 20.2.6 direct render: Yes
corrado@corrado-n8-hh-0101:~$

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: gnome-font-viewer 3.34.0-2
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu55
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Jan 4 08:25:41 2021
ExecutablePath: /usr/bin/gnome-font-viewer
InstallationDate: Installed on 2021-01-01 (2 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Alpha amd64 (20210101)
SourcePackage: gnome-font-viewer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
corrado venturini (corradoventu) wrote :
Revision history for this message
corrado venturini (corradoventu) wrote :

Note: the problem does not occur sometimes starting from terminal - works about 1 of 10 also after cleaning cache/thumbnails as suggested by https://gitlab.gnome.org/GNOME/gnome-font-viewer/-/issues/29

Revision history for this message
Hein Htet Aung (dawnape) wrote :

I also Found that bug! While "Font is not Responding!" i can't do anything,just to force stop it.hope to fix that soon.

Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for your interest in helping to resolve this issue. In order to get to the bottom of this we need to figure out where the program is hanging. If you can follow the steps on https://wiki.ubuntu.com/Backtrace#Already_running_programs and attach the generated text file to this bug it would be of great help.

Changed in gnome-font-viewer (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
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