Lenovo V14-IIL 82C4 Touchpad Not Working

Bug #1909324 reported by Marina De Amicis
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The touchpad is not working

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-33-generic 5.8.0-33.36
ProcVersionSignature: Ubuntu 5.8.0-33.36-generic 5.8.17
Uname: Linux 5.8.0-33-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: marina 1332 F.... pulseaudio
 /dev/snd/pcmC0D0p: marina 1332 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 25 19:54:42 2020
InstallationDate: Installed on 2020-12-17 (7 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 174f:1176 Syntek Integrated Camera
 Bus 001 Device 002: ID 04b3:3107 IBM Corp. ThinkPad 800dpi Optical Travel Mouse
 Bus 001 Device 004: ID 0bda:c02f Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 82C4
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-33-generic root=UUID=602d5137-5496-4d15-8f08-30bafbaa735c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-33-generic N/A
 linux-backports-modules-5.8.0-33-generic N/A
 linux-firmware 1.190.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2020
dmi.bios.release: 1.48
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN48WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo V14-IIL
dmi.ec.firmware.release: 1.48
dmi.modalias: dmi:bvnLENOVO:bvrDKCN48WW:bd07/22/2020:br1.48:efr1.48:svnLENOVO:pn82C4:pvrLenovoV14-IIL:rvnLENOVO:rnLNVNB161216:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoV14-IIL:
dmi.product.family: V14-IIL
dmi.product.name: 82C4
dmi.product.sku: LENOVO_MT_82C4_BU_idea_FM_V14-IIL
dmi.product.version: Lenovo V14-IIL
dmi.sys.vendor: LENOVO

Revision history for this message
Marina De Amicis (marinatano) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
summary: - Bug
+ Lenovo V14-IIL 82C4 Touchpad Not Working
Revision history for this message
Daniel Letzeisen (dtl131) wrote :

Note: I do not think a BIOS update will help with this issue, but I recommend you run anyway:

https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-v-series-laptops/v14-iil/downloads/ds542139-bios-update-for-windows-10-64-bit-s145-14iil-s145-15iil-v14-iil-v15-iil

Apparently, this needs some sort of Intel "SIO" driver on Windows. I'm not sure what the equivalent is in the Linux kernel or if it exists.

Revision history for this message
ANOMM (anomm) wrote :

Appending "i8042.nopnp=1 pci=nocrs" to boot parameters worked for the touchpad issue on the Lenovo V14-IIL .

Following are the steps I've followed:
1.) Open the file /etc/default/grub for editing, for example by running
      sudoedit /etc/default/grub
2.) Add to the line beginning GRUB_CMDLINE_LINUX_DEFAULT: "i8042.nopnp=1 pci=nocrs" so that it reads:
      GRUB_CMDLINE_LINUX_DEFAULT="i8042.nopnp=1 pci=nocrs"
     ** If other parameters are there between the double quotes, it may be OK to leave them.
3.) Save the file and exit
4.) Run this command to update the GRUB configuration:
      sudo update-grub
5.) Reboot

Other relevant threads for this:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1881322/comments/5
https://askubuntu.com/questions/1206190/elan-touchpad-not-working-on-lenovo-ideapad-with-ubuntu-16-04
https://forums.lenovo.com/t5/Ubuntu/ThinkBook-14-IML-ELAN-TouchPad-Not-Recognized-Ubuntu/m-p/4622518?page=2#5104555

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861610/comments/66
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1861610/comments/96

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