"installation crashed" while installation was about to finish.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
ubiquity (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Its my first time installing any linux distros (ubuntu)..Before i only used windows 10 pro . I was installing ubuntu from usb driver.. last few days I have run ubuntu from the usb drive as well.. everything was fine.. didnt face any error ..Then I decided to shift to ubuntu as main OS.. i was installing by selecting "erase disk and install ubuntu" .. after installation started, everything was going well until at the last moment a windows pop up saying"installation crashed" .. I really have no idea about it.. Please can anyone help me to solve this? and will this make any major problem to my system??
note: my device is Acer Aspire A515-52G-57N3 with 2TB hdd..and this is my first ever question on this site so if any mistake please forgive me.. Thank you!
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15.2
ProcVersionSign
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckR
CasperVersion: 1.445.1
CurrentDesktop: ubuntu:GNOME
Date: Fri Dec 18 19:30:18 2020
InstallCmdLine: BOOT_IMAGE=
LiveMediaBuild: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
LANGUAGE=
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
Hello, I'm not sure of the cause of your installation problem, but I did see firmware errors in the logs, as well as the windows filesystem wasn't cleanly unmounted. It might be worth installing BIOS updates from Acer, if any are available, and perhaps also using a 'restart' with windows, and not letting it get past the bios. (Windows 'shutdown' apparently isn't an actual shutdown these days.)
I hope this helps. Thanks