Without sudo, system-config-printer freeze when changing printer driver
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
system-config-printer (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Distribution: Ubuntu MATE 20.04.1 LTS.
System-
If I run system-
Here are the steps to reproduce the issue:
1. Run system-
2. Install any printer.
3. Close system-
4. Run system-
5. Right click on any installed printer, then click properties. Printer properties will be shown.
6. In printer properties, click the "change" button located at the right side of "Make and Model" text field. The "change Driver" dialog will occur.
7. In "Change Driver" dialog, by default, "Select printer from database" will be choosen automatically. Do not do anything, and just wait for a few seconds. Another dialog occur, showing "Searching for drivers".
8. Wait for a few minutes, you will see nothing happen. System-
There is a workaround.
Steps for workaround:
1. Exit system-
2. Run terminal.
3. In terminal run system-
4. Enter your user password, then press the Enter key.
5. In system-
6. In printer properties, click the "change" button located at the right side of "Make and Model" text field. The "change Driver" dialog will occur.
7. Wait for the "Searching for drivers" dialog to appear and disappear, list of printer brands will be shown.
8. You can proceed to follow on screen instructions to change the driver.
Please fix this issue.
If changing printer driver require sudo, system-
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: system-
ProcVersionSign
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CupsErrorLog:
W [23/Nov/
W [23/Nov/
W [23/Nov/
W [25/Nov/
W [25/Nov/
CurrentDesktop: MATE
Date: Wed Nov 25 08:11:23 2020
InstallationDate: Installed on 2020-11-23 (1 days ago)
InstallationMedia: Ubuntu-MATE 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lpstat: device for Ricoh-Aficio-
MachineType: ASUS All Series
PackageArchitec
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: system-
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/26/2016
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2603
dmi.board.
dmi.board.name: H97-PLUS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: ASUS MB
dmi.product.name: All Series
dmi.product.sku: All
dmi.product.
dmi.sys.vendor: ASUS
Status changed to 'Confirmed' because the bug affects multiple users.