USB3.0 lost after 18LTS->20LTS upgrade

[Andrey Lelikov]

After upgrade to 20 LTS I've lost all USB3.0 ports. This is a desktop PC, not a laptop, no docking station. This happens on all kernels 5.4 - 5.8 .

[ 1.071876] xhci_hcd 0000:0a:00.0: xHCI Host Controller
[ 1.071884] xhci_hcd 0000:0a:00.0: new USB bus registered, assigned bus number 3
[ 1.125979] xhci_hcd 0000:0a:00.0: hcc params 0x0200f180 hci version 0x96 quirks 0x0000000000080000
[ 1.126207] usb usb3: Manufacturer: Linux 5.8.0-29-generic xhci-hcd
[ 1.126410] xhci_hcd 0000:0a:00.0: xHCI Host Controller
[ 1.126414] xhci_hcd 0000:0a:00.0: new USB bus registered, assigned bus number 4
[ 1.126416] xhci_hcd 0000:0a:00.0: Host supports USB 3.0 SuperSpeed
[ 1.126450] usb usb4: Manufacturer: Linux 5.8.0-29-generic xhci-hcd
[ 1.126638] xhci_hcd 0000:0b:00.0: xHCI Host Controller
[ 1.126641] xhci_hcd 0000:0b:00.0: new USB bus registered, assigned bus number 5
[ 1.142664] xhci_hcd 0000:0b:00.0: Host halt failed, -110
[ 1.142665] xhci_hcd 0000:0b:00.0: can't setup: -110
[ 1.142697] xhci_hcd 0000:0b:00.0: USB bus 5 deregistered
[ 1.142740] xhci_hcd 0000:0b:00.0: init 0000:0b:00.0 fail, -110
[ 1.142748] xhci_hcd: probe of 0000:0b:00.0 failed with error -110

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-modules-5.8.0-29-generic 5.8.0-29.31~20.04.1
ProcVersionSignature: Ubuntu 5.8.0-29.31~20.04.1-generic 5.8.14
Uname: Linux 5.8.0-29-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
CasperMD5CheckResult: skip
Date: Tue Nov 24 23:48:42 2020
Dependencies:

SourcePackage: linux-hwe-5.8
UpgradeStatus: No upgrade log present (probably fresh install)

[Andrey Lelikov (lagnchpad)]

Filed here per upstream request - https://bugzilla.kernel.org/show_bug.cgi?id=210345

[Jouni Mettala (jouni-mettala)]

In order to allow additional upstream mainline kernel developers to examine the issue, at your earliest convenience, could you please test the latest mainline kernel? Please keep in mind the following:
1) The one to test is in a folder at the very top of the page (not the daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was released upstream.
4) Install instructions are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the mainline kernel, please comment on which kernel version specifically you tested. If this issue is not reproducible in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the Bug Description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is the release candidate number if it exists.

If the issue is reproducible with the mainline kernel, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically requested to do so.

In addition, to keep this issue relevant to upstream, please continue to test the latest mainline kernel as it becomes available.

Lastly, it is most helpful that after testing of the latest mainline kernel is complete, you mark this report Status Confirmed.

Thank you for your help.

[Jouni Mettala (jouni-mettala)]

You have nonfree kernel modules. Could you reproduce this bug with free drivers only?

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1905469

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.