[USB-Audio - Logitech Wireless Headset, playback] volume slider - sound audible only from 50% to 100% of the slider position

[arrain]

After establishing connection with Logitech H800 Wireless Headset via USB Dongle, the system sound has to be set at the minimum of 50% of the slider for the sound in the headphones to be audible. Below the 50% volume slider position the sound is completely muted.

Expected behaviour:
Volume slider properly changing the sound level from 0% to 100% with the sound being muted at 0% and at maximum level at 100%.

System: Ubuntu 20.04.1 LTS
alsa-driver: k5.4.0-54-generic.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC3: maciej 6716 F.... pulseaudio
 /dev/snd/pcmC3D0p: maciej 6716 F...m pulseaudio
 /dev/snd/controlC0: maciej 6716 F.... pulseaudio
 /dev/snd/controlC1: maciej 6716 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 24 21:29:56 2020
InstallationDate: Installed on 2020-06-22 (154 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_Card: H600 [Wireless Headset] - Logitech Wireless Headset
Symptom_PulseAudioLog:
 lis 22 12:33:32 y510p-ubuntu dbus-daemon[1500]: [system] Activating via systemd: service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service' requested by ':1.31' (uid=125 pid=1940 comm="/usr/bin/pulseaudio --daemonize=no --log-target=jo" label="unconfined")
 lis 22 12:33:34 y510p-ubuntu pulseaudio[1940]: Failed to find a working profile.
 lis 22 12:33:34 y510p-ubuntu pulseaudio[1940]: Failed to load module "module-alsa-card" (argument: "device_id="2" name="pci-0000_01_00.1" card_name="alsa_card.pci-0000_01_00.1" namereg_fail=false tsched=yes fixed_latency_range=no ignore_dB=no deferred_volume=yes use_ucm=yes avoid_resampling=no card_properties="module-udev-detect.discovered=1""): initialization failed.
 lis 24 09:41:02 y510p-ubuntu pulseaudio[1940]: Failed to create sink input: sink is suspended.
 lis 24 10:30:54 y510p-ubuntu pulseaudio[1940]: Failed to create sink input: sink is suspended.
Symptom_Type: Volume slider, or mixer problems
Title: [USB-Audio - Logitech Wireless Headset, playback] volume slider problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 1/30/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: 74CN47WW(V3.08)
dmi.board.asset.tag: No Asset Tag
dmi.board.name: VIQY0Y1
dmi.board.vendor: LENOVO
dmi.board.version: 31900003STD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo IdeaPad Y510P
dmi.modalias: dmi:bvnLENOVO:bvr74CN47WW(V3.08):bd1/30/2015:svnLENOVO:pn20217:pvrLenovoIdeaPadY510P:rvnLENOVO:rnVIQY0Y1:rvr31900003STD:cvnLENOVO:ct10:cvrLenovoIdeaPadY510P:
dmi.product.family: IDEAPAD
dmi.product.name: 20217
dmi.product.sku: LENOVO_BI_IDEAPAD
dmi.product.version: Lenovo IdeaPad Y510P
dmi.sys.vendor: LENOVO

[Søren Holm (sgh)]

I see the same behavior.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.