wifi cannot find any network

Bug #1905106 reported by Guilherme Bezerra dos Santos
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

I tried to use this command to try to solve the problem, but it didn't work: sudo service network manager and tried to update the system and restart the machine.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: network-manager 1.22.10-1ubuntu2.2
ProcVersionSignature: Ubuntu 5.4.0-54.60-generic 5.4.65
Uname: Linux 5.4.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.12
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov 20 21:07:52 2020
InstallationDate: Installed on 2020-11-18 (3 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
IpRoute:
 default via 192.168.42.129 dev usb0 proto dhcp metric 100
 169.254.0.0/16 dev usb0 scope link metric 1000
 192.168.42.0/24 dev usb0 proto kernel scope link src 192.168.42.163 metric 100
SourcePackage: network-manager
UpgradeStatus: No upgrade log present (probably fresh install)
nmcli-nm:
 RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN
 running 1.22.10 connected started full enabled enabled enabled enabled disabled

Revision history for this message
Guilherme Bezerra dos Santos (gbsantos) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, that seems rather a driver or kernel issue. Could you give some details on the hardware configuration you are using and the wifi device?

affects: network-manager (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Guilherme Bezerra dos Santos (gbsantos) wrote :

My hardware configuration is
- Dell Inspiron 5547 A07,
- I7-4510U, 16GB RAM DDR3,
- QCA9565 / AR9565 Wireless Network Adapter Qualcomm Atheros
I used sudo lshw command for more details and attached here.

Please, see if it helps.

Tks!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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