Intel(R) Wi-Fi 6 AX201 160MHz [8086:a0f0] subsystem [8086:4070] fails to register device: can not clear persistence bit
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
HWE Next |
Invalid
|
Undecided
|
Unassigned | ||
linux (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
linux-oem-5.6 (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
[Summary]
The Wi-Fi interface is missing on Gnome Settings, even through ifconfig command.
See below message from syslog for more details.
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.336194] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.416938] WARNING: CPU: 7 PID: 411 at drivers/
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.416938] Modules linked in: snd_seq_device dell_smbios snd_timer dcdbas input_leds(+) intel_cstate(+) serio_raw snd dell_wmi_descriptor fjes(-) wmi_bmof iwlwifi(+) soundcore hid_sensor_gyro_3d mei_me cfg80211 hid_multitouch(+) mei hid_sensor_accel_3d hid_sensor_als hid_sensor_trigger industrialio_
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417001] RIP: 0010:iwl_
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417027] iwl_pci_
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417062] iwl_pci_
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417074] iwl_drv_
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417112] iwlwifi 0000:00:14.3: iwlwifi transaction failed, dumping registers
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417113] iwlwifi 0000:00:14.3: iwlwifi device config registers:
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417610] iwlwifi 0000:00:14.3: 00000000: a0f08086 00100400 02800020 00800000 5319c004 00000060 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417612] iwlwifi 0000:00:14.3: 00000020: 00000000 00000000 00000000 40708086 00000000 000000c8 00000000 000001ff
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417613] iwlwifi 0000:00:14.3: 00000040: 00928010 10000ec0 00100c10 00000000 00000000 00000000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417615] iwlwifi 0000:00:14.3: 00000060: 00000000 00080812 00000405 00000000 00000000 00000000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417616] iwlwifi 0000:00:14.3: 00000080: 800f0011 00002000 00003000 00000000 00000000 00000000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417618] iwlwifi 0000:00:14.3: 000000a0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417620] iwlwifi 0000:00:14.3: 000000c0: 00000000 00000000 c823d001 0d000008 00804005 00000000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417621] iwlwifi 0000:00:14.3: 000000e0: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417623] iwlwifi 0000:00:14.3: 00000100: 16410018 00000000 00000000 00462031 00000000 00002000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417624] iwlwifi 0000:00:14.3: 00000120: 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417626] iwlwifi 0000:00:14.3: 00000140: 14c00000 ff000000 000000ff 00000000 00000000 0001001e 00481e1f 00000000
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417627] iwlwifi 0000:00:14.3: iwlwifi device memory mapped registers:
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417884] iwlwifi 0000:00:14.3: 00000000: ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.417886] iwlwifi 0000:00:14.3: 00000020: ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.418247] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.418270] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.418284] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.418299] iwlwifi 0000:00:14.3: Direct firmware load for iwlwifi-
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.419744] iwlwifi 0000:00:14.3: TLV_FW_
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.419753] iwlwifi 0000:00:14.3: Found debug destination: EXTERNAL_DRAM
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.419754] iwlwifi 0000:00:14.3: Found debug configuration: 0
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.420038] iwlwifi 0000:00:14.3: loaded firmware version 48.4fa0041f.0 QuZ-a0-
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.550549] iwlwifi 0000:00:14.3: Detected Intel(R) Wi-Fi 6 AX201 160MHz, REV=0x354
Nov 12 05:01:05 u-Latitude-9520 kernel: [ 4.550651] iwlwifi 0000:00:14.3: Error, can not clear persistence bit
[Steps to reproduce]
1. Power On system and boot into OS.
2. Validate the Wi-Fi interface is works via below steps.
- Launch Gnome Wi-Fi Settings page to make sure the Wi-Fi interface works.
- Launch Terminal, check Wi-Fi interface works through ifconfig command.
(If the Wi-Fi interface works, continue below steps)
3. Power cycle the system and check Wi-Fi interface again.
[Expected result]
The WiFi interface is listed in Gnome Settings page.
[Actual result]
No WiFi interface in Gnome Settings page.
[Failure rate]
3/74
tags: | added: oem-priority originate-from-1904092 somerville |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1904509
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.