RTL8822BE ThinkPad E585, Bluetooth detaches on boot, attaches after suspend

Bug #1904069 reported by Jarrod Farrell
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

We're running Ubuntu 20.04.1 LTS
We're expecting the RTL8822BE to have bluetooth working after boot
We're not expecting the RTL8822BE to attach bluetooth, disconnect shortly, then become attach after resuming from a suspend.

My ThinkPad is equiped with the RTL8822BE chipset that's providing WiFi and, should, Bluetooth. The WiFi portion of this works fine, however the Bluetooth portion is acting unusual. It will detach itself during boot then after resuming from a suspend it'll become reattached and stay attached until the system is restarted.

In brevity: with dmesg, during boot it sees there's a USB device

[1.270947] usb 3-1: new full-speed USB device number 2 using xhci_hcd

Then later detects what it is

[ 1.447016] usb 3-1: New USB device found, idVendor=0bda, idProduct=b023, bcdDevice= 1.10
[ 1.447019] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 1.447022] usb 3-1: Product: Bluetooth Radio
[ 1.447024] usb 3-1: Manufacturer: Realtek
[ 1.447025] usb 3-1: SerialNumber: [...]

Then later it disconnects after thinkpad_acpi starts working

[ 23.347846] thinkpad_acpi: ThinkPad ACPI Extras v0.26
[ 23.347849] thinkpad_acpi: http://ibm-acpi.sf.net/
[ 23.347850] thinkpad_acpi: ThinkPad BIOS R0UET76W (1.56 ), EC R0UHT76W
[ 23.347850] thinkpad_acpi: Lenovo ThinkPad E585, model 20KVCTO1WW
[ 23.351660] thinkpad_acpi: radio switch found; radios are enabled
[ 23.351693] thinkpad_acpi: This ThinkPad has standard ACPI backlight brightness control, supported by the ACPI video driver
[ 23.351693] thinkpad_acpi: Disabling thinkpad-acpi brightness events by default...
[ 23.364134] usb 3-1: USB disconnect, device number 2

Then I suspend and resume.

[ 40.285466] pci_bus 0000:01: Allocating resources
[ 40.285603] pcieport 0000:00:01.1: bridge window [io 0x1000-0x0fff] to [bus 01] add_size 1000
[ 40.285606] pcieport 0000:00:01.1: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 01] add_size 200000 add_align 100000
[ 40.285660] pci_bus 0000:02: Allocating resources
[ 40.285668] pcieport 0000:00:01.2: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 02] add_size 200000 add_align 100000
[ 40.285724] pci_bus 0000:03: Allocating resources
[ 40.285735] pcieport 0000:00:01.3: bridge window [io 0x1000-0x0fff] to [bus 03] add_size 1000
[ 40.285737] pcieport 0000:00:01.3: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 03] add_size 200000 add_align 100000
[ 40.285748] pci_bus 0000:04: Allocating resources
[ 40.285795] pcieport 0000:00:01.6: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 04] add_size 200000 add_align 100000
[ 40.285806] pcieport 0000:00:01.1: BAR 15: assigned [mem 0xc0b00000-0xc0cfffff 64bit pref]
[ 40.285809] pcieport 0000:00:01.2: BAR 15: assigned [mem 0xc0d00000-0xc0efffff 64bit pref]
[ 40.285814] pcieport 0000:00:01.3: BAR 15: assigned [mem 0xc0f00000-0xc10fffff 64bit pref]
[ 40.285817] pcieport 0000:00:01.6: BAR 15: assigned [mem 0xc1100000-0xc12fffff 64bit pref]
[ 40.285826] pcieport 0000:00:01.1: BAR 13: assigned [io 0x4000-0x4fff]
[ 40.285831] pcieport 0000:00:01.3: BAR 13: assigned [io 0x5000-0x5fff]
[ 40.286272] pci_bus 0000:05: Allocating resources
[ 40.286330] pci_bus 0000:06: Allocating resources
[ 40.286336] pcieport 0000:00:08.2: bridge window [io 0x1000-0x0fff] to [bus 06] add_size 1000
[ 40.286338] pcieport 0000:00:08.2: bridge window [mem 0x00100000-0x000fffff 64bit pref] to [bus 06] add_size 200000 add_align 100000
[ 40.286344] pcieport 0000:00:08.2: BAR 15: assigned [mem 0xc1300000-0xc14fffff 64bit pref]
[ 40.286347] pcieport 0000:00:08.2: BAR 13: assigned [io 0x6000-0x6fff]
[ 40.288537] done.
[ 40.418874] usb 3-1: new full-speed USB device number 4 using xhci_hcd
[ 40.488676] PM: suspend exit
[ 40.590358] usb 3-1: New USB device found, idVendor=0bda, idProduct=b023, bcdDevice= 1.10
[ 40.590362] usb 3-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[ 40.590364] usb 3-1: Product: Bluetooth Radio
[ 40.590365] usb 3-1: Manufacturer: Realtek
[ 40.590366] usb 3-1: SerialNumber: [...]

So either thinkpad_acpi is doing something that triggers the bluetooth to disconnect (since it always seems to disconnect after thinkpad_acpi) or something else is going wrong.

apport-collect will follow shortly.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jarrod 4387 F.... pulseaudio
 /dev/snd/controlC0: jarrod 4387 F.... pulseaudio
CasperMD5CheckResult: skip
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2019-10-17 (392 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191014)
MachineType: LENOVO 20KVCTO1WW
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-53-generic root=/dev/mapper/vgubuntu-root ro nouveau.modeset=0 quiet splash resume=/dev/vgubuntu/swap_1 vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-53-generic N/A
 linux-backports-modules-5.4.0-53-generic N/A
 linux-firmware 1.187.4
Tags: focal
Uname: Linux 5.4.0-53-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-05-02 (194 days ago)
UserGroups: N/A
_MarkForUpload: True
dmi.bios.date: 11/05/2019
dmi.bios.vendor: LENOVO
dmi.bios.version: R0UET76W (1.56 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KVCTO1WW
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrR0UET76W(1.56):bd11/05/2019:svnLENOVO:pn20KVCTO1WW:pvrThinkPadE585:rvnLENOVO:rn20KVCTO1WW:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad E585
dmi.product.name: 20KVCTO1WW
dmi.product.sku: LENOVO_MT_20KV_BU_Think_FM_ThinkPad E585
dmi.product.version: ThinkPad E585
dmi.sys.vendor: LENOVO

Revision history for this message
Jarrod Farrell (jarrodmaddy) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
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Jarrod Farrell (jarrodmaddy) wrote : CRDA.txt

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Jarrod Farrell (jarrodmaddy) wrote : CurrentDmesg.txt

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Jarrod Farrell (jarrodmaddy) wrote : IwConfig.txt

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Jarrod Farrell (jarrodmaddy) wrote : Lspci.txt

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Jarrod Farrell (jarrodmaddy) wrote : Lspci-vt.txt

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Jarrod Farrell (jarrodmaddy) wrote : Lsusb.txt

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Jarrod Farrell (jarrodmaddy) wrote : Lsusb-t.txt

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Jarrod Farrell (jarrodmaddy) wrote : Lsusb-v.txt

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Jarrod Farrell (jarrodmaddy) wrote : ProcCpuinfo.txt

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Jarrod Farrell (jarrodmaddy) wrote : ProcCpuinfoMinimal.txt

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Jarrod Farrell (jarrodmaddy) wrote : ProcInterrupts.txt

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Jarrod Farrell (jarrodmaddy) wrote : ProcModules.txt

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Jarrod Farrell (jarrodmaddy) wrote : RfKill.txt

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Jarrod Farrell (jarrodmaddy) wrote : UdevDb.txt

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Jarrod Farrell (jarrodmaddy) wrote : WifiSyslog.txt

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Jarrod Farrell (jarrodmaddy) wrote : WpaSupplicantLog.txt

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Jarrod Farrell (jarrodmaddy) wrote : acpidump.txt

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Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Jarrod Farrell (jarrodmaddy) wrote :

To be complete, BIOS was updated to R0UET77W which is the latest as of this post. No change.

Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
g (gibtnix) wrote :

Would like to refer to a similar but that I've reported: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1904265

Revision history for this message
Jarrod Farrell (jarrodmaddy) wrote :

@kaihengfeng

Putting the contents of rtl_bt/ from that repository onto my /lib/firmware/rtl_bt/ hasn't changed the issue; bluetooth still doesn't come up at boot.

Even tried the current master, or
b362fd4cb8963ad75517dbcf424974f65a29a60e
with no difference.

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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