wifi not working properly after upgrade to 20.04

Bug #1903309 reported by Martine Groenendijk
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Wifi keeps turning off! On 18.04 there was no problem with RTL8821CE and wifi worked fine and stable.
network
                description: Wireless interface
                product: RTL8821CE 802.11ac PCIe Wireless Network Adapter
                vendor: Realtek Semiconductor Co., Ltd.
                physical id: 0
                bus info: pci@0000:02:00.0
                logical name: wlp2s0
                version: 00
                serial: a4:fc:77:79:6a:05
                width: 64 bits
                clock: 33MHz
                capabilities: bus_master cap_list ethernet physical wireless
                configuration: broadcast=yes driver=rtl8821ce ip=192.168.1.8 latency=0 multicast=yes wireless=IEEE 802.11bgn
                resources: irq:130 ioport:3000(size=256) memory:a1100000-a110ffff
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.11
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: martine 1586 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-04-17 (203 days ago)
InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1)
MachineType: HP HP All-in-One 22-c0xx
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=8ed72eca-0d93-4b64-9d33-6032feef0741 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-52-generic N/A
 linux-backports-modules-5.4.0-52-generic N/A
 linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-52-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-10-25 (13 days ago)
UserGroups: adm bluetooth cdrom dip ftp lpadmin mysql plugdev sambashare sudo www-data
_MarkForUpload: True
dmi.bios.date: 05/07/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.15
dmi.board.asset.tag: 8CC9231SZP
dmi.board.name: 8446
dmi.board.vendor: HP
dmi.board.version: 0000
dmi.chassis.asset.tag: 8CC9231SZP
dmi.chassis.type: 13
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnAMI:bvrF.15:bd05/07/2019:svnHP:pnHPAll-in-One22-c0xx:pvr:rvnHP:rn8446:rvr0000:cvnHP:ct13:cvr:
dmi.product.family: 103C_53311M HP OPP
dmi.product.name: HP All-in-One 22-c0xx
dmi.product.sku: 3LB68AA#ABL
dmi.sys.vendor: HP

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1903309/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1903309

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Martine Groenendijk (mhcgroenendijk) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
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Martine Groenendijk (mhcgroenendijk) wrote : CRDA.txt

apport information

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Martine Groenendijk (mhcgroenendijk) wrote : CurrentDmesg.txt

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Martine Groenendijk (mhcgroenendijk) wrote : IwConfig.txt

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Martine Groenendijk (mhcgroenendijk) wrote : Lspci.txt

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Martine Groenendijk (mhcgroenendijk) wrote : Lspci-vt.txt

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Martine Groenendijk (mhcgroenendijk) wrote : Lsusb.txt

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Martine Groenendijk (mhcgroenendijk) wrote : Lsusb-t.txt

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Martine Groenendijk (mhcgroenendijk) wrote : Lsusb-v.txt

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Martine Groenendijk (mhcgroenendijk) wrote : ProcCpuinfo.txt

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Martine Groenendijk (mhcgroenendijk) wrote : ProcCpuinfoMinimal.txt

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Martine Groenendijk (mhcgroenendijk) wrote : ProcEnviron.txt

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Martine Groenendijk (mhcgroenendijk) wrote : ProcInterrupts.txt

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Martine Groenendijk (mhcgroenendijk) wrote : ProcModules.txt

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Martine Groenendijk (mhcgroenendijk) wrote : PulseList.txt

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Martine Groenendijk (mhcgroenendijk) wrote : RfKill.txt

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Martine Groenendijk (mhcgroenendijk) wrote : UdevDb.txt

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Martine Groenendijk (mhcgroenendijk) wrote : WifiSyslog.txt

apport information

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Martine Groenendijk (mhcgroenendijk) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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