Opening folder on Apps Menu Several times Freezes PC

[Prabesh Aryal]

Whenever I click on folder on apps menu and then i realized i was in wrong folder. And then I tried to switch in another folder, again it was wrong and again I tried to enter another one being in apps menu only.... After around 5 tries , the app menu crashed. This freezes whole PC and the one and only solution is reset button for pc and long press power button for laptops. Please solve it immediately. It's preventing the multitasking ability of ubuntu.

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1902334/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:

1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).

Please also ensure that you include the release and flavour of Ubuntu that you are using.

Rather than using the power button, it's safer to shutdown via SysRq commands which go to the kernel directly. If these aren't t working (kernel panic, or not responding) you haven't indicated or mentioned that detail, thus support maybe of use.

For support I'll suggest https://answers.launchpad.net/ubuntu , or you can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

Thank you!

[Prabesh Aryal (prabesharjel)]

Ubuntu 20.04.1 LTS

When opening folder in apps menu and doing back several time freezes PC. There's no way to roll back. The only solution to get rid off is long pressing power button.

[Chris Guiver (guiverc)]

user mentions nautilus causing what I read as gnome-shell crashing.. thus change

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Thank you again for your response (release detail).

Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1902334

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1872268, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.