Online Accounts Credentials Not Working

Bug #1902219 reported by Reyaansh Bhavik Jhaveri
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-control-center (Ubuntu)
Won't Fix
Low
Unassigned

Bug Description

I just booted up ubuntu 20.04 (Groovy Gorilla) and I couldn't use my google drive account in files. It was telling me that the credentials are wrong but I relogined then also no result same credentials expired. The Microsoft account was also showing wrong credentials.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gnome-control-center 1:3.38.1-1ubuntu1
ProcVersionSignature: Ubuntu 5.8.0-26.27-generic 5.8.14
Uname: Linux 5.8.0-26-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
CasperMD5CheckResult: skip
Date: Fri Oct 30 16:47:53 2020
InstallationDate: Installed on 2020-10-27 (3 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Reyaansh Bhavik Jhaveri (rjdj0261) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report, could you add the 'journalctl -b 0' log from the system having the issue?

Changed in gnome-control-center (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Reyaansh Bhavik Jhaveri (rjdj0261) wrote :

Ok here it is!

Revision history for this message
Reyaansh Bhavik Jhaveri (rjdj0261) wrote :

and yeah I have rebooted so I think the kernel logs might have been cleared and new ones are these but I m still experiencing the same issue?

Revision history for this message
Reyaansh Bhavik Jhaveri (rjdj0261) wrote :

Upgraded to "hirsute" still same issue!

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-control-center (Ubuntu):
status: Incomplete → Expired
Changed in gnome-control-center (Ubuntu):
status: Expired → New
Revision history for this message
Reyaansh Bhavik Jhaveri (rjdj0261) wrote :

Any fix???

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for reporting this bug to Ubuntu.
Ubuntu 20.10 (groovy) reached end-of-life on July 22, 2021.

See this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. If you then find the bug is still present in the newer Ubuntu version, please add a comment here telling us which new version it is in.

Changed in gnome-control-center (Ubuntu):
status: New → Won't Fix
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