Touchpad is not working

Bug #1902196 reported by Vaishali
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

- touchpad is not working on the lenovo 84c2 laptop. Laptop is new.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: linux-image-5.8.0-25-generic 5.8.0-25.26
ProcVersionSignature: Ubuntu 5.8.0-25.26-generic 5.8.14
Uname: Linux 5.8.0-25-generic x86_64
ApportVersion: 2.20.11-0ubuntu50
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lenovo 1191 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 30 14:31:58 2020
InstallationDate: Installed on 2020-10-26 (3 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 003: ID 04f2:b624 Chicony Electronics Co., Ltd Integrated Camera
 Bus 001 Device 002: ID 045e:00cb Microsoft Corp. Basic Optical Mouse v2.0
 Bus 001 Device 004: ID 0bda:c02f Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 82C4
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-25-generic root=UUID=aad851c9-38e1-4ddd-b6a3-08d9798ec39b ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-25-generic N/A
 linux-backports-modules-5.8.0-25-generic N/A
 linux-firmware 1.190
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/12/2020
dmi.bios.release: 1.47
dmi.bios.vendor: LENOVO
dmi.bios.version: DKCN47WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: NO DPK
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo V14-IIL
dmi.ec.firmware.release: 1.47
dmi.modalias: dmi:bvnLENOVO:bvrDKCN47WW:bd06/12/2020:br1.47:efr1.47:svnLENOVO:pn82C4:pvrLenovoV14-IIL:rvnLENOVO:rnLNVNB161216:rvrNODPK:cvnLENOVO:ct10:cvrLenovoV14-IIL:
dmi.product.family: V14-IIL
dmi.product.name: 82C4
dmi.product.sku: LENOVO_MT_82C4_BU_idea_FM_V14-IIL
dmi.product.version: Lenovo V14-IIL
dmi.sys.vendor: LENOVO

Revision history for this message
Vaishali (khandagale) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
Kai-Heng Feng (kaihengfeng) wrote :
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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