[OMEN by HP Laptop, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card

Bug #1902108 reported by Darío Silvestre Albentosa
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Since I upgraded from Ubuntu 18.04 to 20.04 any sound is played. The audio output is not detected.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.7
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: dario 9759 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Oct 29 18:55:36 2020
InstallationDate: Installed on 2019-08-09 (446 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
Symptom: audio
Symptom_Card: HDA-Intel - HDA Intel PCH
Symptom_Jack: Speaker, Internal
Title: [OMEN by HP Laptop, Realtek ALC295, Speaker, Internal] Pulseaudio fails to detect card
UpgradeStatus: Upgraded to focal on 2020-10-15 (14 days ago)
dmi.bios.date: 12/12/2019
dmi.bios.vendor: Insyde
dmi.bios.version: F.53
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8257
dmi.board.vendor: HP
dmi.board.version: 82.39
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.53:bd12/12/2019:svnHP:pnOMENbyHPLaptop:pvrType1ProductConfigId:rvnHP:rn8257:rvr82.39:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: OMEN by HP Laptop
dmi.product.sku: 1LZ10EA#ABE
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
Darío Silvestre Albentosa (dariosilvestrealbentosa) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please check that you don't have 'timidity' installed.

If the problem continues then please try a higher kernel version like this one:

  https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.9.2/amd64/

Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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