touchpad

Bug #1900173 reported by Luc
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

touchpad not recognized at all
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: paola 889 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-10-15 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:0821 Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 003: ID 5986:1127 Acer, Inc EasyCamera
 Bus 001 Device 002: ID 04f3:0230 Elan Microelectronics Corp. 3D Optical Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80XR
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-51-generic root=UUID=8d43793c-18e1-4184-b9df-516ec70eed97 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-51-generic N/A
 linux-backports-modules-5.4.0-51-generic N/A
 linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-51-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/06/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 5RCN36WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 320-15IAP
dmi.modalias: dmi:bvnLENOVO:bvr5RCN36WW:bd08/06/2018:svnLENOVO:pn80XR:pvrLenovoideapad320-15IAP:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad320-15IAP:
dmi.product.family: ideapad 320-15IAP
dmi.product.name: 80XR
dmi.product.sku: LENOVO_MT_80XR_BU_idea_FM_ideapad 320-15IAP
dmi.product.version: Lenovo ideapad 320-15IAP
dmi.sys.vendor: LENOVO
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: paola 889 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-10-15 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 0bda:0821 Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 003: ID 5986:1127 Acer, Inc EasyCamera
 Bus 001 Device 002: ID 04f3:0230 Elan Microelectronics Corp. 3D Optical Mouse
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 80XR
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=it_IT.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-51-generic root=UUID=8d43793c-18e1-4184-b9df-516ec70eed97 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-51.56-generic 5.4.65
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-51-generic N/A
 linux-backports-modules-5.4.0-51-generic N/A
 linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-51-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/06/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 5RCN36WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40700 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 320-15IAP
dmi.modalias: dmi:bvnLENOVO:bvr5RCN36WW:bd08/06/2018:svnLENOVO:pn80XR:pvrLenovoideapad320-15IAP:rvnLENOVO:rnLNVNB161216:rvrSDK0J40700WIN:cvnLENOVO:ct10:cvrLenovoideapad320-15IAP:
dmi.product.family: ideapad 320-15IAP
dmi.product.name: 80XR
dmi.product.sku: LENOVO_MT_80XR_BU_idea_FM_ideapad 320-15IAP
dmi.product.version: Lenovo ideapad 320-15IAP
dmi.sys.vendor: LENOVO

Revision history for this message
Luc (luc69to) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1900173

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Luc (luc69to) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected focal
description: updated
Revision history for this message
Luc (luc69to) wrote : CRDA.txt

apport information

Revision history for this message
Luc (luc69to) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Luc (luc69to) wrote : IwConfig.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lspci.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lspci-vt.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lsusb-t.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lsusb-v.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcModules.txt

apport information

Revision history for this message
Luc (luc69to) wrote : PulseList.txt

apport information

Revision history for this message
Luc (luc69to) wrote : RfKill.txt

apport information

Revision history for this message
Luc (luc69to) wrote : UdevDb.txt

apport information

Revision history for this message
Luc (luc69to) wrote : WifiSyslog.txt

apport information

Revision history for this message
Luc (luc69to) wrote : acpidump.txt

apport information

description: updated
Revision history for this message
Luc (luc69to) wrote : AlsaInfo.txt

apport information

Revision history for this message
Luc (luc69to) wrote : CRDA.txt

apport information

Revision history for this message
Luc (luc69to) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Luc (luc69to) wrote : IwConfig.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lspci.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lspci-vt.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lsusb-t.txt

apport information

Revision history for this message
Luc (luc69to) wrote : Lsusb-v.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Luc (luc69to) wrote : ProcModules.txt

apport information

Revision history for this message
Luc (luc69to) wrote : PulseList.txt

apport information

Revision history for this message
Luc (luc69to) wrote : RfKill.txt

apport information

Revision history for this message
Luc (luc69to) wrote : UdevDb.txt

apport information

Revision history for this message
Luc (luc69to) wrote : WifiSyslog.txt

apport information

Revision history for this message
Luc (luc69to) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
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