System slow when using updated kernel

Bug #1899042 reported by Luis A
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

System is slow when using kernel version 5.8.0-20-generic. (Low fps in desktop, boot takes more time, opening any application takes seconds)

A temporal fix is use old kernel.

Since Apport did not have a system related category, I have to report it here. I dont know how to gather more information about my system.

//Output of 'lsb_release -rd'
Description: Ubuntu Groovy Gorilla (development branch)
Release: 20.10

//Output of 'lshw'
Processor: Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz

Also, resources are not at 100%, I have a SSD, 8GB RAM, is overkill for just using the system.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu49
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: eladmin 1111 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: KDE
DistroRelease: Ubuntu 20.10
InstallationDate: Installed on 2020-08-16 (52 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 1bcf:2c9b Sunplus Innovation Technology Inc. HP TrueVision HD Camera
 Bus 001 Device 003: ID 0bda:b008 Realtek Semiconductor Corp. Bluetooth Radio
 Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP Laptop 15-bs0xx
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.8.0-20-generic root=UUID=7bc88721-682a-4c22-9e16-72a40d554f8b ro quiet splash pci=noaer vt.handoff=7
ProcVersionSignature: Ubuntu 5.8.0-20.21-generic 5.8.10
RelatedPackageVersions:
 linux-restricted-modules-5.8.0-20-generic N/A
 linux-backports-modules-5.8.0-20-generic N/A
 linux-firmware 1.190
Tags: groovy
Uname: Linux 5.8.0-20-generic x86_64
UpgradeStatus: Upgraded to groovy on 2020-09-30 (8 days ago)
UserGroups: adm cdrom dip kismet libvirt lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/07/2017
dmi.bios.release: 15.2
dmi.bios.vendor: Insyde
dmi.bios.version: F.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8328
dmi.board.vendor: HP
dmi.board.version: 23.21
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 23.21
dmi.modalias: dmi:bvnInsyde:bvrF.02:bd04/07/2017:br15.2:efr23.21:svnHP:pnHPLaptop15-bs0xx:pvrType1ProductConfigId:rvnHP:rn8328:rvr23.21:cvnHP:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-bs0xx
dmi.product.sku: 1VH28EA#ABE
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Paul White (paulw2u)
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1899042

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Luis A (peppapig123) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Luis A (peppapig123) wrote : CRDA.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : IwConfig.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : Lspci.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : Lspci-vt.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : Lsusb-t.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : Lsusb-v.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : PaInfo.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : ProcEnviron.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : ProcInterrupts.txt

apport information

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Luis A (peppapig123) wrote : ProcModules.txt

apport information

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Luis A (peppapig123) wrote : PulseList.txt

apport information

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Luis A (peppapig123) wrote : RfKill.txt

apport information

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Luis A (peppapig123) wrote : UdevDb.txt

apport information

Revision history for this message
Luis A (peppapig123) wrote : WifiSyslog.txt

apport information

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Luis A (peppapig123) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Jouni Mettala (jouni-mettala) wrote :

Is this still problem with 5.8.0-23-generic?

ProcCpuinfoMinimal.txt shows low frequency. Last line is empty:
power management:

Could you attach /proc/cpuinfo from working kernel?

Revision history for this message
Luis A (peppapig123) wrote :
Download full text (5.1 KiB)

//I don't know why I can't attach any file.

processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 78
model name : Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz
stepping : 3
microcode : 0xd6
cpu MHz : 1980.081
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 2
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds
bogomips : 3999.93
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 78
model name : Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz
stepping : 3
microcode : 0xd6
cpu MHz : 1998.810
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 1
cpu cores : 2
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc cpuid aperfmperf pni pclmulqdq dtes64 monitor ds_cpl vmx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch cpuid_fault epb invpcid_single pti ssbd ibrs ibpb stibp tpr_shadow vnmi flexpriority ept vpid ept_ad fsgsbase tsc_adjust bmi1 avx2 smep bmi2 erms invpcid mpx rdseed adx smap clflushopt intel_pt xsaveopt xsavec xgetbv1 xsaves dtherm arat pln pts hwp hwp_notify hwp_act_window hwp_epp md_clear flush_l1d
bugs : cpu_meltdown spectre_v1 spectre_v2 spec_store_bypass l1tf mds swapgs itlb_multihit srbds
bogomips : 3999.93
clflush size : 64
cache_alignment : 64
address sizes : 39 bits physical, 48 bits virtual
power management:

processor : 2
vendor_id : GenuineIntel
cpu family : 6
model : 78
model name : Intel(R) Core(TM) i3-6006U CPU @ 2.00GHz
stepping : 3
microcode : 0xd6
cpu MHz : 1997.861
cache size : 3072 KB
physical id : 0
siblings : 4
core id : 0
cpu cores : 2
apicid : 1
initial apicid : 1
fpu : yes
fpu_exception : yes
cpuid level : 22
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdtscp lm constant_tsc art arch_perfmon pebs bts rep_good nopl xtopolog...

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Revision history for this message
Luis A (peppapig123) wrote :

How can I update the newer kernel form my old and working kernel, without touching my working kernel, so if the update does not fix the problem, I can just still using the old kernel. Also, thanks for your time, as a open source developer I know this is not easy.

Revision history for this message
Jouni Mettala (jouni-mettala) wrote :

I can see known bad kernel in description. However you forgot to name known good one.

1. Please tell us known good kernel.

2. Package: linux (not installed) It looks like you disabled kernel updates somehow. Could you re-enable them again? You can sudo apt install linux-[known good one] so that autoremove doesn't remove it. At least bad ones boot for you. They have security updates.

3. You have pci=noaer kernel parameter. Did you add that yourself?

Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Luis A (peppapig123) wrote :

Good kernel: 5.4.0-45-generic
pci=noaer fixes bug #1521173
I will try to update things from the bad kernel, it will take a full day to do it, but I will try It.
Also, before knowing what was the problem, I tried to disable all updates from Software Updater. I will enable It and install all updates one of these days.

Revision history for this message
Jouni Mettala (jouni-mettala) wrote :

You can select older kernel in bootloader.

Revision history for this message
Jouni Mettala (jouni-mettala) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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