Can't install HP LaserJet MFP M28-M31

Bug #1898776 reported by le_
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
New
Undecided
Unassigned

Bug Description

$ hp-setup -i

HP Linux Imaging and Printing System (ver. 3.20.9)
Printer/Fax Setup Utility ver. 9.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)

--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------

  Num Connection Description
            Type
  -------- ---------- ----------------------------------------------------------
  0* usb Universal Serial Bus (USB)
  1 net Network/Ethernet/Wireless (direct connection or JetDirect)

Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1

Using connection type: net

Setting up device: hp:/net/HP_LaserJet_MFP_M28-M31?ip=192.168.1.38

---------------------
| PRINT QUEUE SETUP |
---------------------

Please enter a name for this print queue (m=use model name:'HP_LaserJet_MFP_M28-M31'*, q=quit) ?
Using queue name: HP_LaserJet_MFP_M28-M31
Locating PPD file... Please wait.
error: No PPD found for model laserjet_mfp_m28-m31 using old algorithm.
error: Unable to find an appropriate PPD file.

Would you like to specify the path to the correct PPD file to use (y=yes, n=no*, q=quit) ? y

Please enter the full filesystem path to the PPD file to use (q=quit) :/home/evgeny/Download/hp_printer_drivers/hplip-3.20.9/ppd/hpcups/hp-laserjet_mfp_m28-m31.ppd
Description for the file: HP LaserJet MFP m28-m31, hpcups 3.20.9

Use this file (y=yes*, n=no, q=quit) ?
Enter a location description for this printer (q=quit) ?
Enter additonal information or notes for this printer (q=quit) ?

Adding print queue to CUPS:
Device URI: hp:/net/HP_LaserJet_MFP_M28-M31?ip=192.168.1.38
Queue name: HP_LaserJet_MFP_M28-M31
PPD file: /home/evgeny/Download/hp_printer_drivers/hplip-3.20.9/ppd/hpcups/hp-laserjet_mfp_m28-m31.ppd
Location:
Information:

---------------------
| PRINTER TEST PAGE |
---------------------

Would you like to print a test page (y=yes*, n=no, q=quit) ?

HP Linux Imaging and Printing System (ver. 3.20.9)
Testpage Print Utility ver. 6.0

Copyright (c) 2001-18 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

error: No device found that support this feature.
error: No installed printers found (or) Invalid printer device selected

Done.

$ uname -a
Linux ntb 5.4.0-48-generic #52-Ubuntu SMP Thu Sep 10 10:58:49 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

lsb_release -a
No LSB modules are available.
Distributor ID: Linuxmint
Description: Linux Mint 20
Release: 20
Codename: ulyana

le_ (evgenylavrov)
description: updated
summary: - Cant't install HP LaserJet MFP M28-M31
+ Can't install HP LaserJet MFP M28-M31
Revision history for this message
Colin (colin-duport) wrote :

anyone will try to debug at least ?

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