package ptex-jtex 1.7+1-15 failed to install/upgrade: installed ptex-jtex package post-installation script subprocess returned error exit status 1

[Pat Provasi]

Hi, I do nknow what to write in here

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: ptex-jtex 1.7+1-15
ProcVersionSignature: Ubuntu 5.4.0-48.52-generic 5.4.60
Uname: Linux 5.4.0-48-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.9
Architecture: amd64
CasperMD5CheckResult: skip
Date: Mon Oct 5 10:24:05 2020
ErrorMessage: installed ptex-jtex package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2020-09-24 (11 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
Python3Details: /usr/bin/python3.8, Python 3.8.2, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18rc1, python-is-python2, 2.7.17-4
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.2ubuntu0.1
SourcePackage: ptex-jtex
Title: package ptex-jtex 1.7+1-15 failed to install/upgrade: installed ptex-jtex package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)