[Dell Inspiron 5548] "Select an audio" menu when user have not even inserted headphone jack.

Bug #1896333 reported by Compiler
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

GNOME 3.36.3 | Ubuntu 20.04.1

It has been a month and I have been experiencing this weird behavior.

    Earphone option like this 3 while unlocking the laptop as if I have inserted earphones.

Some details this issue:
I have to wait like 10 min or so after the lock of the screen. This will trigger something and when I open the lid or touch mouse pad to unlock, I get earphone options to chooose in the screen as if I have inserted headphone jack.

Something is wrong. I want to know why. This didn't used to happen a month ago. I waited a month to report this issue thinking it will get resolved in upcoming updates but sadly no changes so far. I think some Ubuntu's GNOME update might have something to do this. This is my wild guess. But very certain about it. Let me know.

Although the issue might seems really small issue but very annoying to go throw this EVERYDAY.

I would love to know what is causing this? When its fixed? Is there something wrong on my side?

Note: This happens ONLY when I try to unlock the screen after like >10 min or so.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.6
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: pranav 3554 F.... pulseaudio
 /dev/snd/controlC0: pranav 3554 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Sep 19 20:54:36 2020
InstallationDate: Installed on 2020-02-16 (216 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
SourcePackage: pulseaudio
UpgradeStatus: Upgraded to focal on 2020-05-08 (134 days ago)
dmi.bios.date: 05/28/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0FFJC4
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/28/2019:svnDellInc.:pnInspiron5548:pvrA10:rvnDellInc.:rn0FFJC4:rvrA00:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Inspiron 5548
dmi.product.sku: 0641
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.

Revision history for this message
Compiler (pranav.bhattarai) wrote :
Revision history for this message
Hui Wang (hui.wang) wrote :

I guess when problem happens, the alsa driver gets a fake plugging in event.

Please help collect the log:

when problem happens, run 'pa-info > pa-info.txt' and upload the pa-info.txt.

Revision history for this message
Compiler (pranav.bhattarai) wrote :

"collect the log, when problem happens"

When problem happens, I have to select the one of the audio option and log in.
And then only I can take the log by using terminal.

Does this type log record what I have expirenced a moment ago!?

Revision history for this message
Hui Wang (hui.wang) wrote :

Yes, it could record the jack status.

And you could also run sudo evtest-->choose headphone event in a terminal, let evtest monitor the jack status.

summary: - "Select an audio" menu when user have not even inserted headphone jack.
+ [Dell Inspiron 5548] "Select an audio" menu when user have not even
+ inserted headphone jack.
Changed in pulseaudio (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for pulseaudio (Ubuntu) because there has been no activity for 60 days.]

Changed in pulseaudio (Ubuntu):
status: Incomplete → Expired
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