Activities Overview does not exit anymore getting the desktop stuck

Bug #1896188 reported by Christian Ehrhardt 
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell-extension-dash-to-panel (Ubuntu)
New
High
Unassigned

Bug Description

Hi,
this must sound odd, but to me most Desktop bugs do :-/

The issue:
- If I hit the meta key the usual "search app" overlay appears.
- I search for an application and start it
- the overlay does NOT disappear anymore
- the miniature images of the just started app seems fine
- without being able to leave the overlay I'm stuck unable to input into applications anymore
- Things like mouse and alt+f4 seem to work, therefore it seems to work fine but not update the screen correctly.

There are other "screen update issues" that started to occur with the above e.g. when I start firefox it only displays and later updates part of the window. Resizing the window (bigger) does not change the displayed area.

The way I can start applications in UI for now is via the run-command
on ALT+F2 entering the app directly.

## Tries to resolve so far:
- I have seen similar issues due to different themes that after upgrades fail to work well. I usually used the "Yaru" theme, but I switched back to the default theme (Adawaita) and issues remain.
- starting the overlay with a mouse click to the menu icon instead of meta key => fails as well
- I usually have a lot of screen attached, to be sure that is unrelated I undocked the laptop and restarted with just the one laptop screen -> still the same issue
- Go into lock screen and log back in - still in the hanging overlay
- go back to the last known working kernel (5.4.0-42) without any change in behavior (=seems not kernel related)
- reset the full gnome config back to pristine state and reboot. Well I can confirm that all config seems lost, but the issue still behaves the same
- Remove all packages that I considered not immediately needed (but not things of the default install, you know all those things you installed once and never needed) to ensure they have no bad influence - still bad

I attached a video of the issue down below so you can take a look.

---

## Odd things that might (or not) be related:

Only read this section as "could it help me to understand the main issue above", but not as individual or grouped report of other issues into one bug.

Yesterday I had programs with text areas (gedit, gvim, ...) stuck. The text panels just didn't initialize anymore - they stayed inactive. All of such programs that I started before worked fine and I was assuming some auto-update in background might have broken things. Therefore I tried to close out my open work and reboot after a full upgrade of whatever packages were still outstanding to upgrade. But this left me with the current problem.
BTW - now such editors initialize and work fine again.

While trying to create a video of this I found another helpful hint - this really seems to affect all overlays. Usually for UI-bug-videos I use the program "screenkey" which itself does an overlay showing the keys that were pressed. That as well got stuck and I could not get back to a working desktop. So it seems this is about a general "overlays are bad" more than "the application search overlay is bad".
I thought that would be great for debugging, but I got this happening only once while the issue with the application search overlay remains.

---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DisplayManager: gdm3
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2018-10-12 (706 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
Package: gnome-shell 3.36.4-1ubuntu1~20.04.2
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
RelatedPackageVersions: mutter-common 3.36.4-0ubuntu0.20.04.2
Tags: focal
Uname: Linux 5.4.0-47-generic x86_64
UpgradeStatus: Upgraded to focal on 2020-04-03 (167 days ago)
UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sbuild sudo
_MarkForUpload: True

description: updated
description: updated
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

Trying hard reset of my config via:
$ mkdir -p ~/.backup-gnome-config/ && for f in .gnome .gnome2 .gconf .gconfd .metacity .config/dconf; do mv $f ~/.backup-gnome-config/; done
$ gnome-tweaks
  # then reset to defaults

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

On backup I had:
mv: cannot stat '.gnome2': No such file or directory
mv: cannot stat '.gconfd': No such file or directory
mv: cannot stat '.metacity': No such file or directory
but worked for the rest

Also disabled all extensions (didn't have any active, but can't hurt)
Restarting into that now ...

description: updated
description: updated
summary: - Overlays do not refresh anymore and get the desktop stuck
+ GTK Overlays do not refresh/exit and get the desktop stuck
description: updated
description: updated
Revision history for this message
Daniel van Vugt (vanvugt) wrote : Re: GTK Overlays do not refresh/exit and get the desktop stuck

Please try to keep the bug about a single issue. And please do attach a photo or video of the problem.

Please also run this command from the affected machine to send us more information about it:

  apport-collect 1896188

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Christian Ehrhardt  (paelzer) wrote : Re: Show Application Overlay does not exit anymore getting the desktop stuck

Hi Daniel, I'm on it ... :-)

Video just completed - I already wrote that I'll attach one.

And I separated the "potentially related, but other issues" into an extra section for exactly the reason of keeping this bug to one issue, but at the same time I want/need to provide all info that might be wanted.

summary: - GTK Overlays do not refresh/exit and get the desktop stuck
+ Show Application Overlay does not exit anymore getting the desktop stuck
description: updated
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

The video shows:
00:09 - opening the "Show Applications" overlay works fine at first.
00:14 - searching an application in there works
00:16 - I open gedit and would expect to get back onto the desktop.
        But I can't it sticks within the overlay.
I tried to hit the "Escape" key, clicking on windows, clicking on the background, ...
Nothing gets me back.

The menu bar at the bottom still works, so all I can do is restart the system from there.

tags: added: apport-collected focal
description: updated
Revision history for this message
Christian Ehrhardt  (paelzer) wrote : Dependencies.txt

apport information

Revision history for this message
Christian Ehrhardt  (paelzer) wrote : GsettingsChanges.txt

apport information

Revision history for this message
Christian Ehrhardt  (paelzer) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Christian Ehrhardt  (paelzer) wrote : ProcEnviron.txt

apport information

Revision history for this message
Christian Ehrhardt  (paelzer) wrote : ShellJournal.txt

apport information

Revision history for this message
Christian Ehrhardt  (paelzer) wrote : monitors.xml.txt

apport information

description: updated
Revision history for this message
Christian Ehrhardt  (paelzer) wrote : Re: Show Application Overlay does not exit anymore getting the desktop stuck

Now the description is complete in regard to all things worth to try that came to my mind.
Also the apport data as well as the video is attached.

Setting back to new for re-review by the Desktop Team.

P.S. is the overlay an application on it's own that I could try to kill from a console?
P.P.S. Can I somehow disable the "Show applications" overlay to not open as I can't stop muscle memory to open it and then I'm forced to reboot.

Changed in gnome-shell (Ubuntu):
status: Incomplete → New
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

This looks like a problem with your extensions. Probably dash-to-panel, but you have a few enabled:

'<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>'

Please open the Extensions app and disable them all. If that doesn't work then run:

  gsettings set org.gnome.shell enabled-extensions "[]"

and log out and in again. Now with regular Ubuntu does the problem still happen?

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please also move or remove any locally installed extensions from:

  ~/.local/share/gnome-shell/extensions

You can safely remove the whole 'extensions' directory.

Changed in gnome-shell (Ubuntu):
status: New → Incomplete
summary: - Show Application Overlay does not exit anymore getting the desktop stuck
+ Activities Overview does not exit anymore getting the desktop stuck
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

There were no extensions in:
'/home/paelzer/.local/share/gnome-shell/extensions': No such file or directory

I already disabled them via gnome-tweaks before, but doing so again the ways you asked me to do that.

Getting back to the config showed a few of them enabled indeed, maybe that was re-initialized to that?
Anyway - re-removed and disabled.
Reboot ...

Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

That was it, thanks Daniel!

Now I need to restore as much of my config as possible without breaking it again ...

affects: gnome-shell (Ubuntu) → gnome-shell-extension-dash-to-panel (Ubuntu)
Changed in gnome-shell-extension-dash-to-panel (Ubuntu):
status: Incomplete → New
importance: Undecided → High
Revision history for this message
Christian Ehrhardt  (paelzer) wrote :

This might be an incompatibility of gnome-shell-extension-dash-to-panel version 31-1 with the recent update to gnome-shell:amd64 3.36.4-1ubuntu1~20.04.

This bug seems to be about the same:
https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=968613
https://github.com/home-sweet-gnome/dash-to-panel/commit/ed00ae61ba5c81ceec6e5bb9f04afa8272fac13a

And once I knew that I found this in focal-proposed:

  1 gnome-shell-extension-dash-to-panel (31-1ubuntu20.04.1) focal; urgency=medium
  2
  3 * Apply patch as SRU to fix extension breaking, bug (LP: #1892245)
  4
  5 -- Fabio Colella <email address hidden> Thu, 10 Sep 2020 11:37:11 +0200

I'm marking my bug a dup

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