PH-B-500 Headphone makes bluetooth loop

Bug #1895762 reported by jeapf
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
bluez (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi there, I am using Ubuntu 18.04.4 LTS(Brazilian Portuguese, so, sorry if I translated wrong some label) in a Dell Inspiron 15 series 3000 and I am having some Bluetooth problems.

I always suffer to synchronize my Cadenza PH-B Bluetooth Headphone.
It Shows as PH-B-500 at the bluetooth devices list
What happens is:
    1. I turn on the headphone
    2. I go to Settings → Bluetooth
    3. The Notebook entire bluetooth enters a shutdown reinitialize loop
    4. It only stops when I turn off the headphone

But if I:
    1. Keep the headphone off
    2. go to Settings → Bluetooth
    3. Click on the PH-B-500 on the list
    4. Turn the headphone on and at the same time click on Conection at the PH-B-500 Bluetooth window
it usually starts working fine.
The headphone works perfectly on my Android cell phone so I don’t believe it is broken.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1895762/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Paul White (paulw2u)
summary: - PH-B-500 Headphone makes bluetooh loop
+ PH-B-500 Headphone makes bluetooth loop
affects: ubuntu → bluez (Ubuntu)
tags: added: bionic
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Please let us know if you are still experiencing this bug, and if so then what version of Ubuntu?

Changed in bluez (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bluez (Ubuntu) because there has been no activity for 60 days.]

Changed in bluez (Ubuntu):
status: Incomplete → Expired
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