[HP 15 Notebook] Audio stuttering in Ubuntu

Bug #1894872 reported by Abdulrhman
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
pulseaudio (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

The audio is stuttering at random times, a short (about a second or less) repeated sound occurs, in the browser, in VLC or even the system sounds, and it's actually annoying. I tried Fedora 32 but the same issue there, and I tried OpenSUSE Leap 15.2 but it never happened.
My search led me to an Arch article explaining the situation:
"The newer implementation of the PulseAudio sound server uses timer-based audio scheduling instead of the traditional, interrupt-driven approach.
Timer-based scheduling may expose issues in some ALSA drivers. On the other hand, other drivers might be glitchy without it on, so check to see what works on your system."
See https://wiki.archlinux.org/index.php/PulseAudio/Troubleshooting#Glitches,_skips_or_crackling
I tried the proposed solutions but it Don't work.
Further search led me to the conclusion that it's an old bug:
It happened in 16.04, see: https://askubuntu.com/questions/915904/audio-glitches-every-2-10-minutes-ubuntu-16-04
and 18.04, see: https://askubuntu.com/questions/1044552/audio-stuttering-in-ubuntu-18-04
It turned out that there is a bug in kernel which causes audio stutter if a wifi enabled yet not connected to any wifi network.
I have an internal wifi card that is enabled but I don't use it, and a USB wifi adapter which I use. So I disabled my internal unused wifi card by blacklisting it and then reboot, and so far everything works fine (about 2 hours of testing). I re-enabled it and the stutter happened again. So I reported this bug while both cards are enabled.
I don't mind blacklisting the unused card, but I think it's better to report such bug.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: pulseaudio 1:13.99.1-1ubuntu3.6
ProcVersionSignature: Ubuntu 5.4.0-47.51-generic 5.4.55
Uname: Linux 5.4.0-47-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: abdulrhman 1549 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 8 18:47:55 2020
InstallationDate: Installed on 2020-09-07 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/27/2018
dmi.bios.vendor: Insyde
dmi.bios.version: F.45
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2213
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 57.58
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.45:bd06/27/2018:svnHewlett-Packard:pnHP15NotebookPC:pvr0990110000000000000600087:rvnHewlett-Packard:rn2213:rvr57.58:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP 15 Notebook PC
dmi.product.sku: K1Y87EA#ABV
dmi.product.version: 0990110000000000000600087
dmi.sys.vendor: Hewlett-Packard

Revision history for this message
Abdulrhman (abdulrhman777) wrote :
summary: - Audio stuttering in Ubuntu
+ [HP 15 Notebook] Audio stuttering in Ubuntu
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in pulseaudio (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.