touchpad doesn't work at all

[Ignatius Andika Dwi Nugroho]

i'm using device lenovo thinkbook 14 iil core i7 gen 10th, my touchpad doesn't work at all

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-45-generic 5.4.0-45.49
ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
Uname: Linux 5.4.0-45-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: andika 2200 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 4 04:30:45 2020
InstallationDate: Installed on 2020-09-03 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: LENOVO 20SL
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-45-generic root=UUID=e58b24d6-efc5-476b-8b4c-ea6e68dddd4a ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-45-generic N/A
 linux-backports-modules-5.4.0-45-generic N/A
 linux-firmware 1.187.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: DJCN17WW
dmi.board.name: LVAC/LVAD
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ThinkBook 14-IIL
dmi.modalias: dmi:bvnLENOVO:bvrDJCN17WW:bd04/15/2020:svnLENOVO:pn20SL:pvrLenovoThinkBook14-IIL:rvnLENOVO:rnLVAC/LVAD:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrLenovoThinkBook14-IIL:
dmi.product.family: Thinkbook 14-IIL
dmi.product.name: 20SL
dmi.product.sku: LENOVO_MT_20SL_BU_idea_FM_Thinkbook 14-IIL
dmi.product.version: Lenovo ThinkBook 14-IIL
dmi.sys.vendor: LENOVO

[Marc Deslauriers (mdeslaur)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This change was made by a bot.