[Acer ES511] Mousepad + Keyboard not working in kernel 5.4.0-45, but 5.4.0-42 works

Bug #1894125 reported by Robert Lambourne
28
This bug affects 5 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Updating my Acer laptop ES511 ( Ubuntu 20.04) from 5.0.4.42 to 5.0.4.45 keyboard and mouse not working - gets to login page but cannot click on user or type in password, if connect USB mouse and keyboard it works fine
Rebooting to 5.0.4.42 mouse pad and keyboard work fine
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: robert 4597 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-03-29 (162 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Alpha amd64 (20200315)
MachineType: Acer Aspire E5-511
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-45-generic root=UUID=a974538b-e603-4d90-bf55-0663a4d70a79 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.4.0-45.49-generic 5.4.55
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-45-generic N/A
 linux-backports-modules-5.4.0-45-generic N/A
 linux-firmware 1.187.3
Tags: focal
Uname: Linux 5.4.0-45-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/25/2014
dmi.bios.vendor: Acer
dmi.bios.version: V1.06
dmi.board.name: Aspire E5-511
dmi.board.vendor: Acer
dmi.board.version: V1.06
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAcer:bvrV1.06:bd09/25/2014:svnAcer:pnAspireE5-511:pvrV1.06:rvnAcer:rnAspireE5-511:rvrV1.06:cvnAcer:ct10:cvrChassisVersion:
dmi.product.family: Bay Trail-M System
dmi.product.name: Aspire E5-511
dmi.product.sku: Aspire E5-511_0905_V1.06
dmi.product.version: V1.06
dmi.sys.vendor: Acer

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1894125/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
affects: ubuntu → gdm (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1894125

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.

tags: added: focal
affects: gdm (Ubuntu) → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
summary: - Mousepad + Keyboard not working after update
+ [Acer ES511] Mousepad + Keyboard not working after update
Revision history for this message
Robert Lambourne (robertlambourne) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Robert Lambourne (robertlambourne) wrote : CRDA.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : IwConfig.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : Lspci.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : Lspci-vt.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : Lsusb.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : Lsusb-t.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : Lsusb-v.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : ProcEnviron.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : ProcModules.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : PulseList.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : RfKill.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : UdevDb.txt

apport information

Revision history for this message
Robert Lambourne (robertlambourne) wrote : WifiSyslog.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → New
summary: - [Acer ES511] Mousepad + Keyboard not working after update
+ [Acer ES511] Mousepad + Keyboard not working in kernel 5.4.0-45, but
+ 5.4.0-42 works
tags: added: regression-update
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.