Unable to switch from HSP to A2DP on BOSE blutoot headphones
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
gnome-control-center (Ubuntu) |
New
|
Low
|
Unassigned | ||
pulseaudio (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I have a Bose NC 700 pair of headphones. The device works correctly with Android and Windows (al be it more cumbersome and confusing in Windows).
Device:
Firmware 1.5.1-9303+d287f23
GUID: 5c097385-
I am available to test.
Problem 1: I am required to click on the "connect" toggle button for the Bluetooth audio device about 20 - 30 times to make it connect. This is also true for other speakers as for example JBL Bluetooth speakers.
Problem 2: BOSE Headset/Gnome BT Audio configuration. I am unable to switch between HSP/DSP mode to A2DP Sink. The device remains connected as a communication device and not as an audio device. I remain stuck with mono sound. Though the gnome control panel indicates that I have indeed switched to A2DP Sink. However, when I click "test" I only get the mono test and the sound is absolutely unusable. Because there is a microphone on the headphones, Gnome control panel and the underlying Bluetooth service refuse to change from HSP/DSP. Clearly this is not by design.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-control-
ProcVersionSign
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 3 13:45:22 2020
ExecutablePath: /usr/bin/
InstallationDate: Installed on 2020-08-04 (29 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: gnome-control-
UpgradeStatus: No upgrade log present (probably fresh install)
tags: | added: a2dp |
Thank you for your bug report. The first issues sounds similar to bug #1870356
Could you add your 'journalctl -b 0' log after trying to change the profile? Could you also try with pavucontrol and see if it behaves the same way?