Ubuntu update window freezes on click of "Install Now" button, doesn't show update progress.

Bug #1894074 reported by Lyubomir
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
update-manager (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

1. The Ubuntu "updates available" window is shown.
2. I click "Install Now"
3. From some time the following has started to be the behavior:
Window freezes, button "Install Now" stays in focused mode, the window doesn't change with the names of the packages being downloaded.
If i "restore down" the window with Super + Down Arrow, it shows the packages that are downloaded as was doing before it started to have these broken issues.

I've switched to Wayland recently, so it might have something to do with this, but i'm not sure.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: update-manager 1:20.04.10.1
ProcVersionSignature: Ubuntu 5.4.0-45.49-lowlatency 5.4.55
Uname: Linux 5.4.0-45-lowlatency x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Aptdaemon:

Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Sep 3 12:37:12 2020
DpkgTerminalLog.txt: Error: [Errno 13] Permission denied: '/var/log/apt/term.log'
InstallationDate: Installed on 2020-02-08 (207 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: Upgraded to focal on 2020-04-20 (135 days ago)
mtime.conffile..etc.apport.crashdb.conf: 2020-05-15T09:41:35.683742

Revision history for this message
Lyubomir (mystiquewolf) wrote :
Revision history for this message
Lyubomir (mystiquewolf) wrote :

Attaching screenshots of issue vs normal behavior

Revision history for this message
Lyubomir (mystiquewolf) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in update-manager (Ubuntu):
status: New → Confirmed
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