Keyboard shortcuts stop working

[Jean-Baptiste Lallement]

On Groovy keyboard shortcuts and media keys stopped working.
Reproducible on a fresh installation and an upgrade of an installed system.

ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: gnome-shell 3.36.4-1ubuntu2~build1
ProcVersionSignature: Ubuntu 5.8.0-16.17-generic 5.8.0
Uname: Linux 5.8.0-16-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu45
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 1 07:16:50 2020
DisplayManager: gdm3
InstallationDate: Installed on 2020-05-31 (92 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Alpha amd64 (20200527)
RelatedPackageVersions: mutter-common 3.36.4-1ubuntu2
SourcePackage: gnome-shell
UpgradeStatus: No upgrade log present (probably fresh install)

[Jean-Baptiste Lallement (jibel)]

I only have 2 gsd processes running

$ ps aux|grep gsd
j-lalle+ 8315 0.0 0.0 347872 24960 ? Ssl 07:10 0:01 /usr/libexec/gsd-xsettings
j-lalle+ 8334 0.0 0.0 232044 5372 ? Sl 07:10 0:00 /usr/libexec/gsd-disk-utility-notify

Starting /usr/libexec/gsd-media-keys manually works, and media keys are functional.

[Jean-Baptiste Lallement (jibel)]

There is no user service files for gsd on the system:

$ ls /usr/lib/systemd/user/gsd-*
ls: cannot access '/usr/lib/systemd/user/gsd-*': No such file or directory

[Gunnar Hjalmarsson (gunnarhj)]

They seem to have been renamed to

/usr/lib/systemd/user/org.gnome.SettingsDaemon.*

Did you try to upgrade to 3.37.0-1ubuntu1 ?

[Jean-Baptiste Lallement (jibel)]

This is latest version available

$ apt policy gnome-settings-daemon
gnome-settings-daemon:
  Installed: 3.37.0-1ubuntu1

[Gunnar Hjalmarsson (gunnarhj)]

Ah, mixed it up with the gnome-shell version. Sorry.

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Florian 'rephlex' Panzer (rephlex)]

Hi, see https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+bug/1893737

[Iain Lane (laney)]

I've rolled this back to the previous working version, 3.36.1-1ubuntu2.

People who have already upgraded and received this version will *not* get automatically downgraded. Please run (should work shortly, once the mirrors catch up):

  sudo apt install gnome-settings-daemon=3.36.1-1ubuntu2 gnome-settings-daemon-common=3.36.1-1ubuntu2

from a terminal, and then restart, to revert your system to the previous version. Hopefully this is ok, on a development release, and for a short while - we expect 3.37 to arrive properly soon.

I will shortly be re-uploading 3.37 but with packaging fixes that should cause it to not be available to users until the rest of GNOME 3.37 is also available.

[SamuelB. (bw-sammy)]

The temporary fix worked for me.

[Sebastien Bacher (seb128)]

The issue has been resolved since