Scan document crashes with log record 'Not a JPEG file: starts with 0xfd 0xfd'

Bug #1893517 reported by I Am
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
sane-frontends (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Scan document crashes with log record:
Aug 29 16:19:13 Core simple-scan.desktop[23990]: Not a JPEG file: starts with 0xfd 0xfd

Device: samsung scx-4824fn connected via usb
root@Core:/var/log# lsusb
Bus 002 Device 003: ID 04e8:342c Samsung Electronics Co., Ltd

root@Core:/var/log# dpkg -l | grep sane
ii libsane:amd64 1.0.29-0ubuntu5.1 amd64 API library for scanners
ii libsane-common 1.0.29-0ubuntu5.1 all API library for scanners -- documentation and support files
ii libsane-hpaio:amd64 3.20.3+dfsg0-2 amd64 HP SANE backend for multi-function peripherals
ii sane-utils 1.0.29-0ubuntu5.1 amd64 API library for scanners -- utilities

root@Core:/var/log# apt-cache policy sane
sane:
  Установлен: (отсутствует)
  Кандидат: 1.0.14-15
  Таблица версий:
     1.0.14-15 500
        500 http://ru.archive.ubuntu.com/ubuntu focal/universe amd64 Packages

root@Core:/var/log# lsb_release -rd
Description: Ubuntu 20.04.1 LTS
Release: 20.04

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: sane (not installed)
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 29 16:21:53 2020
InstallationDate: Installed on 2020-08-29 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=ru_RU.UTF-8
 SHELL=/bin/bash
SourcePackage: sane-frontends
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
I Am (i-l-y-a) wrote :
Revision history for this message
Juraj Michalak (jmichalak) wrote :

I have exactly same problem. Did anyone find solution or the source of problem?

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in sane-frontends (Ubuntu):
status: New → Confirmed
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