Live patch shows some internal error occured
Bug #1893485 reported by
Prajwal.P
This bug affects 3 people
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Canonical Livepatch Client |
Invalid
|
Undecided
|
Unassigned |
Bug Description
The app displays the following error message :-
"Canonical Livepatch has experienced an internal error. Please refer to https:/
I tried googled the error and no solutions worked out for me, that's why I start this bug report.
Things I tried to solve this :-
1. sudo canonical-livepatch refresh
2. sudo canonical-livepatch disable
and sudo canonical-livepatch enable [MY-TOKEN]
3. sudo snap remove canonical-livepatch
and sudo snap install canonical-livepatch
Outputs of the given commands are attached as files below
Changed in canonical-livepatch-client: | |
status: | Incomplete → Invalid |
To post a comment you must log in.
This indicates that you may have had problems applying a patch:
Aug 29 01:54:31 Prajwal-OMEN canonical- livepatch[ 1141]: Module may have caused kernel crash! Not inserting module. livepatch[ 1141]: To override this warning, remove /var/snap/ canonical- livepatch/ common/ locks/livepatch _Ubuntu_ 5_4_0_42_ 46_generic_ 70_70.3 livepatch[ 1141]: during refresh: multiple failures livepatch[ 1141]: during refresh: cannot check: apply-failed livepatch[ 1141]: during refresh: cannot apply patches: lock file "/var/snap/ canonical- livepatch/ common/ locks/livepatch _Ubuntu_ 5_4_0_42_ 46_generic_ 70_70.3" already >
Aug 29 01:54:31 Prajwal-OMEN canonical-
Aug 29 01:54:31 Prajwal-OMEN canonical-
Aug 29 01:54:31 Prajwal-OMEN canonical-
Aug 29 01:54:31 Prajwal-OMEN canonical-
Try removing the lock file and refreshing again (`sudo canonical-livepatch refresh`). Note that this *might* result in a kernel crash if it is a patch issue, so you might want to close applications, save your work first, etc.
If your system does crash & reboot, or continues to show a livepatch error, please attach the contents of /var/log/syslog.
Thanks,
Casey